As a Business Development Coordinator, you will focus on enhancing customer relations and driving service revenue.
Here are some key responsibilities for this role.
Appointment Scheduling : BDC representatives handle incoming calls and inquiries, scheduling service appointments for customers efficiently.
Customer Follow-Up : They follow up with customers after service visits to ensure satisfaction, gather feedback, and encourage repeat business.
Lead Generation : BDC generates leads for recalls, maintenance, and service specials or promotions, reaching out to customers with relevant offers.
Communication : They maintain consistent communication with customers via phone, email, and text, addressing any questions or concerns about service needs.
CRM Management : BDC representatives often use Customer Relationship Management (CRM) systems to track interactions, schedule follow-ups, and manage customer data.
Collaboration : They work closely with service advisors and technicians to ensure a seamless experience for customers, facilitating clear communication between departments.
Customer Education : BDC staff may inform customers about service offerings, maintenance schedules, and vehicle recalls, helping them understand the importance of regular service.
The BDC role aims to improve customer retention, increase service department efficiency, and drive overall satisfaction in the dealership's service experience.
Come work for the best! If you are interested in a career in the automotive business we welcome you to apply today to join our family at Morgan Automotive.
We welcome you to apply for a position where you can contribute to our goal of providing an extraordinary automotive experience to all of our clients.
At Morgan, we set each member up for success by providing comprehensive, highly-specialized training for each position within our organization, complete with on-the-job training and ongoing personal development.
Benefits
- Medical, Dental & Vision Insurance
- Optional Life Insurance
- AFLAC
- Legal Shield
- Short Term Disability
- 401K w / Match Money
- Paid Personal Days
- Paid Vacation
- Yearly Awards Banquets
- Yearly Holiday Dinners
- Employee of the Month / Year
- 20 Years of Service Rolex Watch
- Monthly Pep Rally w / Door Prize
Qualifications
- At least one previous role based in strong customer service experience
- Team player attitude
- Prompt and courteous
- Enthusiastic personality
- Must have strong computer skills
- Willing to submit to a pre-employment background check & drug screen
Service Business Development Coordinator
As a Business Development Coordinator, you will focus on enhancing customer relations and driving service revenue. They follow up with customers after service visits to ensure satisfaction, gather feedback, and encourage repeat business. BDC staff may inform customers about service offerings, mainte...
Business Development Coordinator - Lafayette, LA
Business Development Coordinator in the Lafayette, LA. The Business Development Coordinator achieves optimal utilization of Brentwood’s continuum of care by developing and maintaining direct referral relationships in designated market(s). Business Development Coordinator. One of the nation’s largest...
STAR Program Business Development Coordinator - Lafayette, LA
Business Development Coordinator in the Lafayette, LA. The Business Development Coordinator achieves optimal utilization of Brentwood’s continuum of care by developing and maintaining direct referral relationships in designated market(s). Business Development Coordinator. One of the nation’s largest...
Business Development Coordinator - Lafayette, LA
We offer comprehensive benefits for the Business Development Coordinator position, such as: Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans (K) with company match and discounted stock plan SoFi...
Outside Sales Representative
Founded in 1989, AKE Safety Equipment has evolved into a market-leading fire safety equipment manufacturing and sales company, which operates on a national scale with a large network of dealers and sales representatives. Top 3 reasons why our current sales representatives say we offer the best sales...
Business Analyst
The Business Analyst will be responsible for guiding and improving processes, products, services and software through data analysis. The Business Analyst will play a role in the software development life cycle and will work closely with Product Owners. Assess client practices and gain understanding ...
Commercial Roofing Sales Account Manager
Secure account contracts to drive sales. We conduct weekly sales training and our managers are available to help you along the way to facilitate your success. ...
Administrative & Marketing Assistant
Are you a detail-oriented professional with administrative experience and a passion for social media management? We are seeking an Administrative & Marketing Assistant to join our client’s team in Shreveport, LA. Provide administrative support, including answering phones, filing, and data ...
Remote Administrative Assistant (No Experience Required) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
...
Project Manager II
In collaboration with a facility planning and controls project manager, the project manager II will work closely with facility planning and control project managers to provide functional oversight of contracted designers, contractors, and professional consultants for state and non-state programs. On...