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IT Strategy Director, Pharmacy

The Cigna Group
Nashville, Tennessee, US
Full-time

The Cigna Group IT Strategy Director, Pharmacy Nashville, Tennessee

The job profile for this position is IT Strategy Director, which is a Band 5 Management Career Track Role.

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Role Summary

This leadership role will bridge the gap between technology and our Pharmacy business and vendor partners ensuring we maintain a high level of technology collaboration and oversight with MAPD and PDP lines of business.

The Director will be the leadership point of contact for all pharmacy-related technical initiatives and serve as the trusted advisor for pharmacy stakeholders.

Responsibilities

  • Oversight and responsibility for relationship development with Pharmacy leadership and stakeholders.
  • Provider leadership in managing the team and projects, working across multiple internal technology teams closing the gap between technology and the Pharmacy business.
  • Serve as the technical trusted advisor to Business and Pharmacy Executive Stakeholders and collaborate in business case development and roadmap planning.
  • Serve as liaison between Pharmacy stakeholders within the vertical and operations ensuring all performance issues are appropriately escalated and resolved through process improvements.
  • Stay abreast of federal and state laws that pertain to Medicare Advantage, Employer Group, and Part D.
  • Identify opportunities for ongoing program enhancement using automation, data governance, and advanced technical tools.
  • Provide performance and trends to business leaders to ensure goals and objectives are met.
  • Maintain strong connections and communications with key contributors, ensuring they understand the vision, approach, and status of Pharmacy project initiatives.
  • Assess current technology assets and collaborate with architects to rationalize existing pharmacy tools and explore pharmacy partnerships.
  • In collaboration with stakeholders, ensure teams have necessary budgets, resources, approvals, and other support.
  • Communicate regularly with key compliance Stakeholders to collect and share feedback.
  • Ensure Pharmacy business owners are engaged and supportive of direction. Build and maintain relationships with stakeholders to stay abreast of business and technical team needs.
  • Resolve issues escalated by teams and continually optimize teams and processes.
  • Communicate to senior leaders about strategy direction and changes.
  • Maintain knowledge of current trends and developments in the managed care field.

Qualifications

  • Strong background in both Medicare and Medicare Part D compliance and technology.
  • Experience with Pharmacy Benefit Managers.
  • Experience working in Agile / SCRUM software development organizations.
  • Excellent analytical and problem-solving skills, with the ability to interpret complex regulatory requirements and develop practical solutions.
  • 10 years of experience with Pharmacy data management, data governance, and data quality.
  • 10 years’ experience in compliance technical support, specifically in the Medicare Advantage, Duals, and Part D health care industry.
  • 5+ years’ experience working with Government Business Healthcare Solutions highly desired.
  • Experience scoping complex projects / programs and driving through to completion.
  • Strong leadership qualities.
  • Excellent analytical, critical thinking, and problem-solving skills with high attention to detail required.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download / 5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve.

Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers, and patients.

Join us in driving growth and improving lives.

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4 days ago
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