Professional Home Sales and Leasing Consultant

Position Description :

Position Summary :

The Professional Housing and Leasing Consultant is the property's sales representative whose

primary duties are to greet prospects, to present professionally the features and benefits of their

assigned community, and properly secure lease agreements from qualified persons. A SALES and

LEASING SPECIALIST is very service-oriented and strives to make current residents feel welcome and

comfortable in their community. Performing various administrative responsibilities associated with

business operations according to company policy and procedures is required.

This location is seeking a candidate who is fluent in Spanish to service the needs of our community.

As a Housing and Leasing Consultant at Peak Management Company LLC, you have the opportunity to earn a commission for home sales in addition to a strong base salary and benefits package.

Essential Job Functions :

Greets prospective residents, qualifies, determines needs and preferences, and professionally

presents community and specific homes while communicating features and benefits,

emphasizing the benefits of mobile homes and being part of our community.

Ensure all application information is submitted promptly, is complete and accurate;

tracks all application progress with 3rd party lenders to ensure additional information and

paperwork requests are fulfilled. Contacts applicant with results.

Completes guest card information form on all prospects, send thank you notes and performs

follow-up.

Ensure all homes available for sale or rent are properly identified and in prime condition prior to

showing to prospects.

Correctly completes and submits all lease documents by required deadlines and enters into Rent

Manager; contact and follow up with corporate Lease Coordinator for review, approvals, and

follow-ups to complete leases in a timely fashion.

• Send resident communications through letters, emails, and software generated notification.
• Issue violation notices and follow-up on violations with residents.
• Assists manger with eviction activities.
• Enter notes in Rent Manager related to all communication with residents and attempted

communication.

Develops friendly, professional relationships with residents. Answers calls in a timely manner,

routes calls, takes messages, and answer questions.

Remains current on customer needs, industry trends, market activities, and competitor actions.

Contributes ideas to the manager for marketing property and for improving resident

satisfaction.

Physically inspects property routinely, picks up litter and reports any service needs to

maintenance staff.

• Inspects move-outs and vacancies and performs routine inspections of occupied rental homes.MPC Housing Company LLC
• Participates in community events to increase awareness of home ownership, attract new

prospects, and maintain positive resident relations.

• Organizes and files reports, leases, and paperwork appropriately.
• Attends company meetings as requested, and completes all required training.
• Maintains professional and positive relations with 3rd party contractors and vendors, monitors

activities, and reports service issues to manager.

• Code invoices accurately and send to the payables department in a timely manner.
• Create work orders and follow up with maintenance as needed to ensure timely contact and

completion. Update notes as needed. Close completed work orders in Rent Manager and file

accordingly.

• Scan money orders and checks, deposit funds, and email batch reports.
• Run delinquency reports, contact all delinquent residents, and enter notes in Rent Manager.
• Conducts all business in accordance with company policies and procedures, Fair Housing,

Americans with Disabilities Act, Fair Credit Reporting Act, and follow all other state and federal

regulations and laws.

Competencies and Skills

• The ability to anticipate and respond to customers accordingly.
• Must be able to relate well to others across functional business units to build rapport.
• The ability to use active listening skills with critical and analytical thinking to understand

residents requirements and needs.

• Excellent written and verbal communication skills.
• Must have focused, outstanding customer service skills to attend to residents needs and

preferences and to keep company and resident information confidential.

• The ability to quickly recover and overcome disappointment and rejection.
• Above average computer literacy to successfully navigate fundamental computer operations,

learn and use new software systems, online advertising and marketing platforms, Proficiency in

Microsoft Office Suite.

Strong organizational skills to properly manage high volume of customer contacts, application,

and lease administration, stay productive and efficient with daily tasks and meeting deadlines.

Supervisory Responsibility

Education and Experience :

• High School diploma or equivalent
• Sales and customer service experience is required
• Property Management experience is a plus
• Familiarity with manufactured housing is a plus
• Bi-lingual, fluent in Spanish is required

Additional Information : Background authorization is required as a condition of employment.

Job Advertisement : About Us

About Us

Peak Management Company LLC with headquarters in Kansas City MO, owns and operates Manufactured Housing Communities across 7 states with over 3,000 sites.

We proudly focus on providing affordable home buying and rental options with top stellar community management and resident service.

We recognize and reward both team and individual performance and success. A high growth business with lot of professional growth and development opportunity!

In addition to competitive base wage we provide lucrative bonus / commission pay.

Robust comprehensive benefits package that includes :

Any Day Pay Program. Access to earned wages any day before payday!!

Housing Discounts Available

Paid Maternity Leave

Floating Holidays

Paid Philanthropy Day

Elevate your career and work experience at Peak Management Company. We are Property Management. Elevated.