Hotel Accounting Manager

The Doubletree by Hilton Grand Rapids Airport is hiring an Accounting Manager. The Accounting Manager is responsible for overseeing the smooth and efficient processing of accounting-related information and is familiar with standard operating procedures related to Loss Prevention, as well as house rules, according to hotel standards.

• At least 3 years of related experience in a hotel or a related field preferred.
• Supervisory experience is required.
• Must be proficient in Windows operating systems, show the ability to manipulate and troubleshoot spreadsheets, type memos, and reports, and handle basic PC problems.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
• Must work well in stressful, high-pressure situations.
• Demonstrate the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
• Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• College coursework in related fields is helpful.
• Experience handling cash, accounting procedures, and general administrative tasks.
• Ability to read & interpret documents such as safety rules, operating & maintenance instructions & procedure manuals. Ability to write routine reports & correspondence as well as dates & times.
• Ability to apply deductive skills to carry out instructions furnished in written, oral, or diagram form.
• Ability to problem solve with concrete variables in standardized situations.
• Comply at all times with Hotel policies, standards, and regulations to encourage safe and efficient hotel operations.
• Oversees the duties of General Cashier, with responsibility for the daily reconciliation of Rooms, Food, Beverage, and House deposits, as applicable.
• Oversees and maintains the over / short log.
• Maintains controls for all cashier banks in the hotel.
• Posts all city ledger payments daily according to the Daily Mail Cash Receipts (DMCR).
• Prepares all bank deposits, due backs,’ and bank change orders.
• Maintains responsibility for the billing of accounts receivable daily.
• Responsible for Hotel Credit Policy and detailed knowledge of hotel receivables.
• Maintains card file trace system for AR collection call process per SOP.
• Conducts credit meetings twice monthly with the General Manager.
• Maintains a record of approved direct billing accounts.
• Processes returned checks and credit card chargebacks.
• Performs the Accounts Receivable Balancing function at least once each month.
• Ensures that all hotel invoices are entered into the accounting system (M3) on a timely basis.
• Performs the income audit on a daily basis, using the income audit checklist to maintain and ensure the accuracy of the Income / Flash reports.

Responsible for entering Daily Report into M3. Must be kept current. Upload all audit paperwork to Sharepoint.

• Reconciles credit cards daily.
• Prepares and submits the Corporate Flash Report on the dates specified in the monthly accounting calendar.
• Completes monthly checklist and sends in month-end package according to the calendar.
• Monitors Guest Services and Night Audit agents’ work for proper accounting procedures.
• Maintain a filing system for direct billing.
• Ability to work with centralized controller and address tasks that may be assigned.
• Maintains confidentiality of sensitive information, as appropriate.
• Handle requests for information, mail, and messages in an efficient and courteous manner.
• Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel.
• Maintains working relationships & communicates with all departments.
• Follows all hotel policies & house rules.
• Perform other duties as assigned by management.

Work Environment

This role is an onsite position and requires the employee to perform their work duties at the job site location. the employee will be exposed to typical equipment and temperatures found in a front office setting of a hotel.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.