Collections Coordinator

Job Description Job Opening : Patient Accounts Representative / Accounts Receivable

We are seeking a skilled and detail-oriented Patient Accounts Representative / Accounts Receivable professional to join our team.

The ideal candidate should possess the following qualifications and be proficient in the responsibilities outlined below :

Key Responsibilities :

Insurance Knowledge :

Demonstrate a solid working knowledge of insurance processes, including deductibles, out-of-pockets, and copays.

Payment Posting :

• Accurately record payments received from patients and insurance companies in the billing system.
• Apply payments to the appropriate patient accounts to ensure precise financial records.

Account Reconciliation :

• Conduct regular reviews of patient accounts to identify discrepancies, errors, or unpaid balances.
• Investigate and promptly resolve any account discrepancies to maintain accurate financial records.

Customer Service :

• Interact with patients and their families to address billing inquiries.
• Provide clear explanations of charges and assist in establishing suitable payment arrangements.

Collections :

• Initiate collection efforts for past-due accounts, adhering to ethical practices.
• Contact patients to discuss payment options and negotiate payment plans if necessary.

Documentation :

• Maintain detailed and accurate records of all interactions and transactions related to patient accounts.
• Ensure comprehensive documentation of payment arrangements and billing communications.

Compliance :

• Ensure strict compliance with healthcare billing regulations, including but not limited to HIPAA.
• Adhere to other relevant guidelines to maintain legal and ethical billing practices.

Reporting :

• Generate regular reports on accounts receivable status, collections efforts, and billing performance for management review.
• Provide insights and recommendations based on the analysis of financial reports.

Benefits :

• Medical Insurance
• Paid Leave
• Holidays
• 401k
• Short Term Disability

Qualifications :

• Previous experience in a similar role within healthcare finance or billing.
• Strong understanding of insurance processes and healthcare billing regulations.
• Excellent communication and negotiation skills.
• Proficient in relevant software applications for billing and financial record-keeping.

If you are a dedicated and experienced Accounts Receivable professional with a passion for ensuring accurate financial transactions in a healthcare setting, we encourage you to apply.