Starting at $14 / hr
Job Summary :
Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.
Essential Job Functions :
- Answer phones in a friendly manner using information script
- Greet members, sign up and tour new members, and log amenities.
- Respond to member questions and concerns in a timely and professional manner
- Process beverage or merchandise purchases through the point of sale system
- Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
- Provide a clean, sanitized and safe club environment.
Job Requirements :
- Customer service experience
- High school diploma / GED equivalent required
- Must be 18 years of age or older
- Basic computer proficiency
Physical Demands :
- Frequent lifting, carrying, pushing, and pulling
- Must be able to lift up to 50 lbs.
- Will encounter cleaning chemicals during shift
- Frequent climbing, balancing, kneeling and crouching during shift
- Continual reaching with hands / fingers / arms during shift
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