ROOFING CLAIMS / ADJUSTER

Roofing Claims / Adjuster

Lombard, IL / Insurance Sales Field Supervisor / Full Time Legacy Restorations guiding purpose is to improve the quality of life for our customers and employees through the pursuit of excellence in exterior restoration - including roofing, siding, windows and gutters.

This may be the right position for you!

Base Draw + Commission - Career Advancement & Growth Opportunities - Health / Dental / Vision - 401k - Vacation Time - Legacys Average Field Supervisor makes $120k+ their first full year JOB DESCRIPTION

The primary role of the Field Supervisor is to supervise a team of Service Representatives (SRs) and their customer accounts.

Field Supervisors also meet with insurance adjusters on behalf of our customers and provide all information & documentation necessary for the Legacy Team to supplement and perform repairs.

While Service Representatives are bringing in new customers and providing the Legacy service experience to them, the Field Supervisor works with the insurance company in the background to get claims settled & documented, including all details needed for insurance supplements & repairs for those same customers.

Roofing-Sales Experience and the ability to work closely with a dedicated sales team on a daily basis are both very important for this role.

While their dedicated sales team brings in new customers and delivers excellent customer service, the Field Supervisor works with insurance adjusters to get storm damages approved, and thoroughly documents the house and the damages.

CORE RESPONSIBILITIES

• Meet with insurance adjusters to get an agreement on the scope of work and pricing.
• Communicate the results of the adjuster meeting (all details) to their SR, and update all systems (AccuLynx, etc.)
• Provide quality control, training, & accountability to their team of SRs on a day to day basis pertaining to complete account management (All SOPs, Account Management performance & customer service outcomes)

REQUIREMENTS

• Minimum 2+ years of sales experience; specifically roofing
• Minimum 2+ years working with insurance adjusters; specifically on storm damage claims for roofing, siding, windows, and gutters
• Must have excellent training / teaching skills geared towards high-performing sales teams
• Evenings and Saturdays are key times for work
• Reliable transportation that is capable of hauling a ladder
• Must have a valid state driver's license and an acceptable Motor Vehicle Driving Record
• Legacy decals installed on your vehicle upon start date
• Ability to set up and climb a ladder; safely navigating roofs during inspections

EDUCATION AND EXPERIENCE

• High school diploma or equivalent required, college degree preferred
• Valid state driver's license
• Sales and / or customer service experience a plus
• Relevant industry experience required, specifically in insurance claims

LEGACY BENEFITS

• Competitive compensation package
• Vehicle / Gas Stipend
• Health Insurance, Dental, Vision & HSA
• Allowable Time Off (Vacation, sick days)
• Paid Holidays
• 401K plan
• Ongoing training and personal development opportunities
• Team building and volunteering activities throughout the year
• Significant growth opportunities and potential travel and / or relocation options for those willing as the company expands

COMPENSATION

• Base Draw $90000 + uncapped commission structure
• The average income potential for Field Supervisor in year 1 has ranged between $100,000 - $140,000 (based on performance), with the opportunity of greatly increasing this amount through the exceeding of quotas.

Base pay determined by experience and full pay structure discussed during the interview process