Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.
Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment.
The employee must maintain excellent attendance and be available to work events as scheduled per business need.
This role will pay an hourly wage of $10.00 plus tips
Benefits for PT roles : 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.
This position will remain open until Oct 31, 2024
About the Venue
Built in 1908 by opera impresario, Oscar Hammerstein, the once lavish Metropolitan Opera House is recognized internationally for its superb acoustics and once served as a recording hall for the Philadelphia Orchestra.
Known for decades as The Met , its life as a Grand Old Opera House was followed by years of changing fortunes as a movie theater, a venue for basketball and boxing, a vocational school, a gospel concert hall and finally as home to the Church of the Holy Ghost.
In its glory days, The Met presented theater and vaudeville as well as the likes of James Cleveland, Mahalia Jackson, The Dixie Hummingbirds and The Caravans.
In all of its roles, the Met earned a level of popular affection that remains strong among residents of North Philadelphia and the city as a whole.
The Met’s historic value is certified by the Philadelphia Historic Commission and by its listing on both the Pennsylvania State and National Registers of Historic Places.
Despite its birth in another cultural era, The Met possesses both the city’s largest performance stage as well as its largest theatrical auditorium.
Responsibilities
- Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
- Follow the bar pre-shift notes and bar menus and provide service as described.
- Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state / federal regulations pertaining to the distribution of alcohol.
- Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
- Must pour drinks responsibly in accordance with company standards for serving size.
- Must check guest’s ID in accordance with state / federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
- Must communicate a cut-off to a guest as required.
- Listening and responding to any customer requests or concerns.
- Bartenders are expected to de-escalate intoxicated guest situations. If a guest becomes confrontational, belligerent, or uses extreme profanity, the bartender may contact management or security as required.
- Contact a management member if he / she is unable to resolve or make a decision beyond the scope of standard decision-making.
- Request additional product or restock product as required
- Ability to handle cash accurately is required. Employee is responsible for issued bank at his / her bar.
- Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.
- Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler
Qualifications
- Six months or more experience bartending.
- Ability to prioritize tasks in a fast-paced environment.
- Ability to be self-directed while working in a team-oriented environment.
- Excellent interpersonal and communication skills.
- Ability to work a flexible schedule including nights, weekends and long hours.