Job Description
Job Description
Customer Care Specialist
Learn how healthcare should be delivered help people build a career no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment.
We are seeking a Customer Care Specialist for our new Sandy Springs, GA office. Your primary responsibility will be helping patients heal using TMS treatment.
Trigger Warning : Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.
Benefits
Accelerated healthcare career growth rapid advancement opportunities
Insurance benefits (Medical, Dental, Vision) and 401K
20 days off annually (10 PTO days and 10 Holidays)
Employee access to Serenity’s treatment options
Responsibilities
Be the face of Serenity Healthcare
One-on-one coaching and commitment to patients during treatment
Graduate Serenity’s paid TMS training program
Own outcomes of patient treatment
Qualifications
High School Diploma / GED.
Strong customer service mindset.
Three years’ work experience in customer service required
Excellent verbal and written communication, and basic math skills.
Well-versed in de-escalation skills and ability to connect with individuals.
About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed.
With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Learn More About Us
About Serenity Healthcare
Serenity’s Provided Services
Meet our Patients
Powered by JazzHR
WxlAU6Hd3J
Customer Care Specialist
Customer Care Specialist . Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. We are seeking a Customer Care Specialist for our new Sandy Springs, GA office. Through an innovative approach and patient-centered car...
Customer Care Specialist (Call Center- REMOTE)
Description Customer Care Specialist, Pay is $19. A Day in the Life of a Customer Care Specialist:. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U. The successful can...
Customer Care Specialist- EST
Customer Care handles inbound, unsolicited customer calls from Consumer and Healthcare Professionals for inquiries such as product questions, adverse events, sample requests, etc. The Customer Care Specialist is responsible for handling inbound customer inquiries, including identification and proces...
Customer Care Specialist
Why you will love being a Customer Care Specialist at Northwest:. Ready for your next career opportunity?. Join the team that invests as much in their teammates as they do their customers! Northwest was founded on the values of honesty, integrity, and excellence. With Northwest, not only do you expe...
Customer Care Specialist- EST, CST
Customer Care handles inbound, unsolicited customer calls from Consumer and Healthcare Professionals for inquiries such as product questions, adverse events, sample requests, etc. The Customer Care Specialist is responsible for handling inbound customer inquiries, including identification and proces...
Senior Customer Care Specialist
Cox Automotive is currently hiring for a Senior Customer Care Specialist in the Contact Center to assist the Contact Center Representatives and Logistics Concierge team in providing exemplary customer service to our customers, clients, and vendors while meeting and exceeding department metrics. The...
Customer Care Specialist (Remote)
Key Responsibilities: Customer Assistance: Offer prompt and personable assistance to group travelers via multiple communication channels (phone, email, chat), addressing inquiries, resolving issues, and offering expert guidance Booking Support: Aid customers in booking gr...
Customer Care Specialist
Customer Care Specialist Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. We are seeking a Customer Care Specialist for our new Sandy Springs, GA office. Benefits Accelerated healthcare caree...
Plumbing Customer Care Specialist - Dispatcher
Plumbing Customer Care Specialist - Dispatcher. DAY-TO-DAY OF A PLUMBING CUSTOMER CARE SPECIALIST - DISPATCHER. WHEN DO OUR PLUMBING CUSTOMER CARE SPECIALISTS - DISPATCHERS WORK?. REQUIREMENTS FOR A PLUMBING CUSTOMER CARE SPECIALIST - DISPATCHER. ...
Customer Care Specialist- EST
Customer Care handles inbound, unsolicited customer calls from Consumer and Healthcare Professionals for inquiries such as product questions, adverse events, sample requests, etc. The Customer Care Specialist is responsible for handling inbound customer inquiries, including identification and proces...