A company is looking for a SVP of Customer Success to lead and optimize customer engagement and satisfaction initiatives.
Key ResponsibilitiesDrive customer success outcomes including activation, adoption, implementation, and retentionEstablish and monitor key performance indicators to ensure operational excellence and continuous improvementCollaborate with cross-functional teams to enhance the customer journey and engagement modelsRequired QualificationsMBA or equivalent experience required7+ years of experience in customer-facing leadership rolesProven track record of managing customer relationships and achieving high satisfaction and retention ratesStrong financial acumen with experience in pricing and segmentationExecutive-level experience in a fast-paced customer success environment
Senior Vice President of Customer Success
A company is looking for a SVP of Customer Success to lead and optimize customer engagement and satisfaction initiatives. ...
Senior Financial Analyst, Customer Success
As part of the Revenue Analysis group, you will collaborate closely with the team responsible for Stay, BCD's comprehensive approach to hotel category management, providing data and analytical support through all stages of the customer success management life cycle. The salary range for candidates i...
Vice President of People
A company is looking for a Vice President of People to shape and execute their people strategy. ...
Senior Vice President Operations
We are looking for a Senior Vice President to lead our Southeast Region based in Atlanta, Georgia. Execute on strategic initiatives to ensure the highest level of service is delivered to our employees and customers. We make the world safer by taking care of people and businesses while remaining at t...
Vice President of Technology
A company is looking for a Vice President of Technology, Modern Technology & Engineering - Public Sector (Healthcare IT). ...
Vice President of Marketing - Home Services
The Vice President of Marketing will be responsible for developing and executing a comprehensive marketing strategy that drives lead generation, brand awareness, and customer retention. Work with the customer service team to identify opportunities for engagement and customer satisfaction improvement...
Vice President of Product Management
As the Vice President of Product Management, you will play a pivotal role in defining and executing our company's software roadmap. External Customer-Facing Materials: Develop external customer-facing materials communicating product strategy, plans, roadmap, and customer value, enhancing transparenc...
Senior Customer Success Manager
The Senior Customer Success Manager (CSM) role will own and deepen the client relationship with our top tier accounts, be responsible for retention metrics such as NRR of their portfolio, and proactively advise our clients on FinQuery as an expert. During the customer onboarding process, you will bu...
Vice President of Finance (Remote)
As the Vice President of Finance for the FLIK Independent School Dining (FISD) you will oversee all financial aspects for a $300+MM, and growing, Division with 3,600+ employees. You will serve as a strategic business partner to the Division President in pursuit of profitable growth through new busin...
Hospice Area Vice President of Sales AVP
Monitors and evaluates the activities and services of the competition. AVP of Business Development for Hospice. Directs the activities and strategy of the hospice field sales team to ensure established goals and performance objectives are achieved. Oversees implementation of Corporate and Brand prog...