Patient Advocate

A company is looking for a Member Services Patient Advocate.

Key Responsibilities

Manage member phone line and address all inquiries related to balance billing

Document events associated with medical claims and maintain a daily inventory of claims

Ensure compliance with HIPAA regulations and keep the Lead Patient Advocate informed of critical matters

Required Qualifications

Minimum High School Diploma

Experience in a medical healthcare claims role

Background in healthcare claims management and ability to interpret benefit plans

Proactive self-starter with the ability to manage high call volume

Bilingual preferred