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MassMutual New Business Coordinator

MassMutual Greater Los Angeles
Arcadia, CA, US
Full-time

MassMutual New Business Coordinator

  • Overview : The New Business Coordinator is responsible for processing new life insurance applications, in a timely and efficient manner, from our contracted agents and brokers.
  • Responsibilities : To deliver support to agents and brokers throughout the sales cycle including :
  • Review all applications for accuracy and completeness in a timely manner
  • Reports and requirements ordered and received in a timely manner
  • Prompt and professional communication with agents regarding incomplete / incorrect application submission
  • Provide training on business submission to agents and brokers as needed
  • Daily follow up of pending business
  • Policies reported in an accurate and timely manner
  • Additional support as requested
  • Qualifications (Skills, Education, Training, and Registrations)
  • Desired Qualifications
  • Fluent in Chinese (Mandarin)
  • Excellent communication and interpersonal skills
  • Detail-oriented and ability to multitask and work in a fast-paced environment
  • Excellent organization and time management skills.
  • Diplomacy
  • Nice-to-Haves
  • Life insurance product knowledge
  • Knowledge of the new business process
  • Understanding of producer commissions and cycles
  • 30+ days ago
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