Excess & Surplus - Specialty Underwriting Specialist (Hybrid/Remote)

Monday, May 13, 2024

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most.

We live our values every day, demonstrating we through our values, ESG initiatives and IDE journey.

Hanover Retail Excess & Surplus (E&S) is seeking to add a Casualty Specialty Underwriting Specialist to our dynamic, collaborative and growing team supporting the Western Region of the United States.

At the Hanover we also understand that life and the workplace have changed so we are reimagining the workplace and provide flexible work arrangements.

This hire may be hybrid or 100% remote, however the ideal candidate must be based in the Western Region of the US (excluding California).

The Hanover is a diverse and inclusive organization focused on hiring the best talent and we encourage all qualified professionals to apply.

We believe that an inclusive, diverse, and equitable workplace make us a better organization and creates a stronger community.

We encourage all qualified applicants to apply.

The actual job title and level may be flexible dependent on candidate qualifications and experience (Underwriter Specialty or Senior Underwriting Specialist).

POSITION OVERVIEW :

Hanover Retail E&S is seeking to add an Excess and Surplus Lines (E&S) Casualty Specialty Underwriting Specialist to its growing Team.

Hanover Retail E&S transacts business with appointed retail trading partners and the position will be responsible for reviewing new and renewal mono-line commercial general liability and supported excess liability risks to determine acceptability for quoting and binding business within the underwriting authority granted by the Company.

This position is a market facing role with frequent interaction with appointed retail trading partners. This position requires strong communication, negotiation, relationship development and analytical skills to transact business within the fast-paced E&S environment.

We are seeking an experienced E&S professional with a high technical acumen; collaborative spirt and a strong casualty underwriting skill set;

basic property underwriting experience would be a plus.

This position works in a team environment and will collaborate to underwrite and service accounts for our appointed retail trading partners.

Business development activities include close collaboration with other internal business units in developing agency relationships, strategies, account coordination, executing on sales and marketing activities that demonstrate and support a strong customer focus that ultimately reinforces Hanover Retail E&S appetite and strategy.

THIS IS A FULL-TIME, EXEMPT ROLE.

IN THIS ROLE YOU WILL :

• Analyze, evaluate, decline, accept, rate, quote and bind new and renewal E&S casualty business according to underwriting authority granted by the Company.
• Review mid-term endorsement requests and loss control reports.
• Drive production and marketing activities to achieve individual goals while maintaining underwriting integrity and overall profitability.
• Develop and maintain professional relationships with appointed retail trading partner firms to generate a strong flow of quality new business opportunities, as well as execute on portfolio management objectives to manage the overall quality of the book of business handled.
• Facilitate cross-sell opportunities within The Hanover enterprise including Middle Market, Small Commercial and other specialty business units.
• Meet production and marketing goals while maintaining underwriting integrity and overall profitability.
• Exhibit thorough working knowledge of sound underwriting principles, policies, procedures, and controls.
• Keep current on issues affecting the casualty lines of business, as well as competitors and the overall marketplace.
• Coach and mentor other team members on the team as needed, as well as support and contribute to the development of more junior underwriters and underwriting assistance.
• Provide a high level of customer service by timely response to our retail agents requests and deadlines.
• Create, drive and execute on strategies for new and / or renewal accounts (prospective book management, executing on the territorial and retail trading partner plans, etc.).
• Know The Hanover’s value proposition to best position us for success and be professionally demanding and accountable.

WHAT YOU NEED TO APPLY :

• Bachelor’s Degree or equivalent experience
• Generally, 3-5+ years Specialty or standard commercial lines experience.
• 3-4+ years’ experience driving agency relationships resulting in profitable new and renewal business as well as complex accounts.
• Excellent organizational, desk management and prioritization skills with the ability to work independently and as part of a team.
• Must be positive, self-motivated, and possess strong interpersonal, communication and presentation skills.
• Possess strong technical, analytical and quantitative skills.
• Excellent oral and written communication skills.
• Solution oriented team player with a strong relationship management skill set working with both internal and external stakeholders and customers.
• Must be customer focused.
• Strong organization and prioritization skills.
• Proficient in Microsoft Office products to include Word, Excel and Outlook.
• ASLI, CPCU, ARM or other relevant professional designation preferred, but not required.
• College degree required.
• Some travel will be required.

CAREER DEVELOPMENT :

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled.

Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you at every level to grow and develop.

BENEFITS :

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include :

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical / wellness center (Worcester only)
30+ days ago