Job Overview :
The Senior Operations Specialist on the Wire team conducts due diligence reviews on first and third party transactions for potential fraudulent activity and reports such activity to management and the appropriate Risk group.
The Wire team is responsible for handling inbound and outbound calls from advisors and their clients regarding third party wire related inquiries.
This role acts as a subject matter expert (SME) to our internal and external business partners as well as handling escalated inquiries.
The Specialist verifies third party wire information directly with LPL clients and assists with regular roles and duties associated with a Cash Control team.
Responsibilities :
- Reviewing wire distributions for funds availability, special instructions, and red flags; performing a series of tests and documenting results.
- Handling inbound and outbound calls and the team mailbox; working with advisors, clients, and other third party institutions to research various transactions and ensure compliance with stated policies and procedures.
- Reviewing and investigating potential suspicious activity as derived from the variety of systems, including suspected money laundering or structuring of financial transactions to avoid government reporting requirements
- Assisting the team with policy / procedural related questions and provide assistance when necessary to help the completion of various requests and provide additional training if needed.
- Cross training to reviewing, analyzing, and approving checks, wires, ACH, depository trust company (DTC), and Accommodation Transfers and Journals transactions to ensure conformity to firm policies, procedures, and regulatory rules.
- Assisting management with the completion of various firm and department audits and projects.
- Assisting with on the job training (OJT) for new hires.
- Ad hoc responsibilities that arise which will promote continuous improvement and transform the business
What are we looking for?
We want strong collaborators who can deliver a world-class client experience . We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented , and are able to execute in a way that encourages creativity and continuous improvement .
Requirements :
- Bachelor’s degree or equivalent work experience
- Two to five years general brokerage industry knowledge. Cash management, new accounts, customer service, compliance, legal, regulatory or fraud experience is a plus.
Core Competencies :
- Proficient in MS Office suite
- Solid understanding risks of the financial services industry
- Organized, analytical, and accurate with a strong attention to detail
- Ability to multi-task and work in an agile environment and multi-task in a fast-paced deadline-driven environment
- Strong and effective communications skills; ability to communicate at all levels
- Ability to adapt to change
- Ability to work independently as well as in a team
- Ability to problem solve, articulate requirements and escalate when necessary
- Executes given tasks timely and accurately
Preferences :
- SIE and / or Series 7 or 66 or 99
- Understanding of BETA
Pay Range :
$16.73-$27.88 / hourActual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location.
Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more.
Your recruiter will be happy to discuss all that LPL has to offer!