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Remote Member Concierge

VirtualVocations
Glendale, California, United States
Remote
Full-time

A company is looking for a Remote Member Concierge for candidates in Arizona and Florida.Key ResponsibilitiesHandle 18-30 inbound calls daily regarding enrollment inquiries, claims, and benefitsReturn voicemails and follow up on enrollment and application statusesProvide personalized support for members with renal disease in Medicare-based plansRequired Qualifications2+ years of call center experienceKnowledge of Medicare AdvantageBilingual in Spanish (required)Ability to work Saturdays as neededHigh School Diploma or GED

2 days ago
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