Ecommerce Marketing & Operations Manager

About Us

Pharmaresearch is one of the

fastest-growing Korean companies

and the

No.1 global leader in PDRN cosmetics . We are now bringing our innovative beauty and lifestyle brands to the U.S. market through DTC, retail, and marketplace channels. Were building a passionate team of go-getters who are ready to scale with us and redefine the beauty industry worldwide.

Job Summary

We are looking for a highly motivated and entrepreneurial

E-commerce Marketing & Operations Manager

to grow our direct-to-consumer (DTC) channel and marketplace channels. This role goes beyond digital marketing youll also be hands-on with

logistics, inventory planning, and operational execution

to ensure our customers enjoy a seamless brand experience from first click to final delivery.

This is an exciting opportunity for someone who loves the fast pace of beauty, thrives in a startup-like environment, and wants to make an immediate impact across multiple growth levers.

Key Responsibilities

Digital Marketing & Growth

o Plan and execute promotional campaigns on Shopify and other sales platforms.

o Manage and optimize

email marketing

(e.g., Klaviyo), CRM activities, and customer retention strategies.

o Partner with agencies or manage in-house execution for

Meta & Google ad campaigns .

o Track KPIs (traffic, conversions, CAC, ROAS) and deliver actionable insights.

E-commerce Operations & Logistics

o Oversee

inventory planning, stock replenishment, and forecasting

across DTC and marketplace channels.

o Coordinate with HQ and 3PL partners to ensure

smooth logistics, fulfillment, and on-time delivery .

o Manage day-to-day operations on Amazon and other platforms, ensuring product availability and compliance.

o Monitor order flow, returns, and customer service issues, proactively resolving operational challenges.

Channel Management

o Develop and maintain a

promotional calendar

aligned with launches and campaigns.

o Support creative asset needs for DTC, retail, and social in partnership with the brand marketing team.

o Contribute to new customer acquisition strategies and emerging channel tests.

Preferred Qualifications

5+ years hands-on experience in

Shopify DTC marketing

and / or e-commerce operations.

Familiarity with

Meta (Facebook / Instagram) and Google Ads , as well as email automation (Klaviyo preferred).

Strong understanding of

inventory management, logistics, and 3PL coordination .

Data-driven mindset with experience using analytics tools (GA, Shopify reports, etc.).

Background in

beauty, fashion, skincare, or lifestyle brands

is a strong plus.

Bilingual in English and Korean preferred for effective collaboration with HQ.

• ? This role is perfect for someone whos both

creative and operationally sharp

a builder who can own campaigns, manage stock, and deliver results in a high-growth global beauty brand.