Job Title : IT Technician 2
Location : Grand Rapids, MI
Job-Type : Contract
Referral Fee : $1000
Employment Eligibility : Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the .
for any employer directly (we are not open to contract or corp to corp agreements).
Position Overview :
Gravity is looking for an IT Technician to assist our client with service desk and infrastructure work. The ideal candidate for the role will poses at least 4 years of experience troubleshooting hardware and software, as well as experience with networking and cabling.
This person will be assisting executives and technology leaders throughout the company.
Our client is a leading climate-controlled solutions organization. They focus on moving refrigerated items and perishables around the world.
The organization puts sustainability top of mind, working to provide these solutions while maintaining a better planet. They have made a commitment to investing in technology and staying cutting edge with the technologies they select.
Duties & Responsibilities :
- Perform break / fix support in office and manufacturing environments (PC’s, multifunctional printers, barcode scanners).
- Perform technical, administrative, and support work in the installation and operation of new and existing PC systems.
- Assist with the support of business / sector specific infrastructure
- Troubleshoot, assist, and work with other IT team members to resolve user support issues.
- Work as part of a team to deploy technology solutions to physical location and business users
Required Experience & Skills :
- 4+ year of experience troubleshooting hardware : Pc’s, printers, barcode scanners, etc.
- 4+ year of experience troubleshooting and configuring software
- 4+ year of experience working with Windows 10 / 11 and the general Microsoft Operating System
- 4+ year of experience performing root cause analysis
- Ability to go onsite 5 days a week in Grand Rapids, MI
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