IT TechnicianGravity IT Resources

Gravity IT Resources
Davidson, North Carolina
Full-time

Job Title : IT Technician 2

Location : Grand Rapids, MI

Job-Type : Contract

Referral Fee : $1000

Employment Eligibility : Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the .

for any employer directly (we are not open to contract or corp to corp agreements).

Position Overview :

Gravity is looking for an IT Technician to assist our client with service desk and infrastructure work. The ideal candidate for the role will poses at least 4 years of experience troubleshooting hardware and software, as well as experience with networking and cabling.

This person will be assisting executives and technology leaders throughout the company.

Our client is a leading climate-controlled solutions organization. They focus on moving refrigerated items and perishables around the world.

The organization puts sustainability top of mind, working to provide these solutions while maintaining a better planet. They have made a commitment to investing in technology and staying cutting edge with the technologies they select.

Duties & Responsibilities :

  • Perform break / fix support in office and manufacturing environments (PC’s, multifunctional printers, barcode scanners).
  • Perform technical, administrative, and support work in the installation and operation of new and existing PC systems.
  • Assist with the support of business / sector specific infrastructure
  • Troubleshoot, assist, and work with other IT team members to resolve user support issues.
  • Work as part of a team to deploy technology solutions to physical location and business users

Required Experience & Skills :

  • 4+ year of experience troubleshooting hardware : Pc’s, printers, barcode scanners, etc.
  • 4+ year of experience troubleshooting and configuring software
  • 4+ year of experience working with Windows 10 / 11 and the general Microsoft Operating System
  • 4+ year of experience performing root cause analysis
  • Ability to go onsite 5 days a week in Grand Rapids, MI
  • 30+ days ago
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