Director of Sales

NCG Hospitality manages the Moxy Omaha Downtown and we are a leader in the ownership, development, and operations of premier hospitality properties.

Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center.

We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.

The Director of Sales is responsible for all sales-related activities, including direct sales efforts, follow up and proper sales administration.

He / she is also responsible for growing existing accounts and generating new business to ensure that conference center and catering revenues meet or exceed budget in order to maximize revenue and profits, and to improve the conference center’s performance in the marketplace.

Essential Job Responsibilities

Understands and continuously evaluates market conditions, competitive set and market pricing to position conference center to be the rate leader and premier meeting event destination

Responsible for developing, maintaining and growing a collaborative and effective relationship with the Visit Brookfield team to market and sell the conference center on a local, regional and national level.

Partner with Operations to attain a cohesive team environment and drive profitability

Achieve / exceed budgeted conference center and individual sales targets (self and team).

Constantly monitor optimal business mix and continually identify and develop new markets and products to proactively react to changing market conditions.

Develop and expand penetration in existing markets (i.e. leisure, group, corporate, SMERF, wedding, associations, general sales agent partners and others.)

New business development by identifying and expanding penetration in existing accounts and untapped market segments.

The DOS position is primarily focused on sales generation with an approximate split of time between sales functions, networking, marketing and administrative functions.

Properly manage time between managing direct sales and marketing efforts with conference center and Visit Brookfield teams with primary focus on group sales development and growth, based on determined mix.

Work with conference center and hotel team to ensure proper revenue management functions, rate and inventory management and forecasting are being fully evaluated to optimize revenues based on demand.

This includes space utilization of banquet / meeting space.

Set parameters for group business consideration and manage group contracts, rates and terms.

Strategic development of and tactical execution of creative promotions, packaging, sales and positioning of multiple products and services and if applicable, at multiple locations.

Establish revenue goals and expectations for each promotion or activity and report out monthly / quarterly on measurements and effectiveness.

Responsible for collaborating and directing various internal and external partners, including public relations agency, database management, central reservations and e-commerce / online marketing on behalf of the property.

Work directly with the Sales & Marketing department within NCG Hospitality or an outside PR firm on the production of creative and collateral material to support sales efforts and ensure continuity in messaging and media.

Update Quarterly Marketing calendar on a monthly basis including modifications to plans and results of programs and promotions completed.

Develop and execute an effective plan for cross-sell opportunities (as needed) within the market with area hotels for on-site promotions to generate incremental and ancillary revenue.

Participate in local, regional and national trade shows and sales missions that are applicable to venue

Prepare and execute yearly sales and marketing plan, budget and revenue targets

Collaborate on weekly forecasts and actively participate in weekly / monthly conference calls

Submits monthly pace, target to actuals, action plans and other reports

Communicate and measure best practices based on a return of investment (ROI) within Leisure Sales and Marketing’s leadership team.

Management of sales staff includes hiring, training, coaching and development of managed personnel based on performance and accountability.

Understand community support / marketing organizations and participate as needed.

Build client relationship with Level 1 client partners. Communicate with the key members of that team who are directly involved in operations as well as the promotion of our venue.

Assist GM on property as needed.

Secondary Job Responsibilities

Is trained and able to perform any position within the Conference Center.

Responds to all emergency situations as needed, including locating and shutting down of gas valves, water valves, fire system and elevators.

Remains current on industry trends and local market activities; responds to the same.

Additional responsibilities assigned by Director of Conference Center or General Manager of Conference Center and Hotel.

Qualifications

Willingness to openly embrace and actively demonstrate the company’s Vision, Mission, Values, Culture and Operating Philosophy

Bachelor’s Degree in Business, Marketing or Hospitality preferred

4 years’ experience in sales, group catering events or like employment with management experience

Effective people management and staff development experience

Must be financially adept and accountable in managing to budget

Must have experience in the development and execution of sales and marketing plans

Demonstrated oral and written communication skills

Planning, organizing and effective time management skills

Experience with computer applications including but not limited to : Microsoft Office and property management systems.

Experience with sales-based CRM applications (Delphi etc.)

Professional appearance and demeanor

Ability to work effectively under pressure and meet established goals & objectives

General financial acumen

Demonstrated success working and building effective internal relationships that move the business forward within matrix, team-based environment

Excellent planning and organizational skills

Dynamic presentation skills

Prior supervisory experience required.

Working Conditions and Physical Requirements The conditions and requirements described here representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to travel to NCG Hospitality-managed properties with occasional overnight stays. Travel may be by automobile, commercial aircraft, or private aircraft.

Possession of a valid driver’s license and evidence of insurability.

Sedentary work : Exerting up to 10 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time.

Frequent keyboard use / data entry and prolonged periods of sitting at a desk.

Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors

Frequent use of hearing and speech to share information through oral communication.

The position is not substantially exposed to adverse environmental conditions.

Occasional exposure to other worksites that require personal protective equipment.

Ability to work longer hours when necessary to complete assigned projects / meet deadlines.