Compliance Program Manager

SALARY

$102,170 - $114,566

New hires may earn a salary ranging from the minimum to the midpoint of the pay scale, with education and experience taken into consideration.

LOCATION

Seattle, WA (Hybrid)

FIND OUT ABOUT THIS ROLE AND OUR MISSION TO CREATE POSITIVE CHANGE

The Compliance Program Manager will be pivotal in ensuring Plymouth Housing's adherence to regulatory requirements across all aspects of the organization.

This role involves developing, implementing, and overseeing comprehensive compliance programs that address not only healthcare-related regulations but also broader organizational compliance needs.

The Compliance Program Manager will work to ensure that Plymouth Housing operates within the legal and ethical boundaries set by federal, state, and local regulations, thereby supporting the organization's growth and sustainability.

Plymouth Housing is a nonprofit organization that develops and operates permanent supportive housing for single adults who have experienced chronic homelessness.

With apartment buildings throughout King County, Plymouth is helping the most vulnerable members of our community leave homelessness behind forever.

At Plymouth, we're not simply trying to get people off the streets. We provide supportive services like case management and health care so that our residents can thrive long-term.

As part of our strategic vision, we are building internal behavioral health services and transforming our systems to address rapid growth and the changing needs of residents.

WHAT YOU CAN EXPECT TO BE DOING IN THIS ROLE AT PLYMOUTH HOUSING

• Regulatory Research and Understanding :
• Conduct thorough research to understand all applicable regulations, including those specific to healthcare (e.g., HIPAA) and general organizational compliance (e.

g., employment laws, data privacy).

• Stay updated on changes in regulations that could impact the organization and proactively address potential compliance risks.
• Policy and Procedure Development :
• Develop and implement policies and procedures that reflect both healthcare and broader organizational compliance requirements.
• Create and maintain policies on privacy, confidentiality, documentation standards, and the ethical handling of sensitive information, including non-healthcare-related data.
• Compliance Program Implementation :
• Establish and manage a structured compliance program that covers the organization's entire spectrum of operations, including healthcare, administrative functions, and data security.
• Develop a compliance calendar that schedules regular training, audits, and monitoring activities across all departments.
• Training and Education :
• Collaborate with the Learning & Development (L&D) team to design and deliver compliance training for staff across all departments, ensuring materials are tailored to the specific regulatory needs of each group.
• Update training programs regularly to reflect new regulations and organizational changes.
• Risk Assessment and Mitigation :
• Conduct risk assessments across the organization in collaboration with the Safety and Risk Manager, identifying both healthcare and general compliance risks.
• Develop and implement risk mitigation strategies that address these risks, working closely with relevant departments.
• Monitoring and Auditing :
• Implement regular monitoring and auditing processes to ensure compliance with all applicable regulations, including those outside of healthcare.
• Conduct internal audits to identify areas of non-compliance or inefficiencies, ensuring that corrective measures are taken promptly.
• Reporting and Documentation :
• Maintain accurate records of compliance activities, including audits, training, and corrective actions, across all areas of the organization.
• Prepare and present reports to management on the organization's compliance status, highlighting any areas for improvement.
• Ethical Guidance :
• Provide guidance on ethical issues and dilemmas that arise within the organization, ensuring that all actions align with Plymouth Housing's values.
• Promote a culture of integrity and ethical behavior throughout the organization.
• Collaboration and Communication :
• Work closely with various departments, including healthcare, administrative, legal, and IT teams, to ensure a cohesive and comprehensive approach to compliance.
• Communicate compliance expectations, updates, and requirements clearly across all levels of the organization.
• Continuous Improvement :
• Continuously evaluate and improve the compliance program, ensuring it adapts to changes in regulations and organizational needs.
• Solicit feedback from staff and incorporate it into the ongoing development of compliance policies and procedures.

SOME KNOWLEDGE, SKILLS, AND ATTRIBUTES WE NEED FROM YOU

• Commitment to diversity, equity, and inclusion in providing services to tenants and working with Plymouth staff.
• Ability to communicate and work effectively with a diverse group of voices in support of Plymouth's commitment to becoming an anti-racist organization.
• Strong understanding of federal, state, and local regulations affecting both healthcare and organizational operations.
• Expertise in policy development and the ability to create effective compliance programs.
• Proficiency in risk assessment and the development of mitigation strategies.
• Strong analytical and auditing skills, with attention to detail.
• Exceptional communication and collaboration abilities.
• Ability to provide ethical guidance and foster a culture of integrity.
• A continuous improvement mindset, always seeking ways to enhance compliance practices.

QUALIFICATIONS

• Bachelor's degree in Health Administration, Public Health, Legal Studies, or a related field.
• Certification in Healthcare Compliance (CHC) or similar is preferred.
• At least 2 years of experience in regulatory compliance, with experience in both healthcare and broader organizational compliance preferred.
• Familiarity with compliance management software and tools, with a basic understanding of IT security.
• Basic knowledge of healthcare law as well as general regulatory frameworks governing non-healthcare operations.
• Proven experience in crisis management and handling compliance-related incidents.
• Exceptional attention to detail, particularly in compliance documentation and reporting.
• Leadership experience, with a proven ability to guide teams and foster a culture of compliance.
• Membership in relevant professional organizations such as the Health Care Compliance Association (HCCA) or similar is a plus.

BENEFITS

We offer a comprehensive benefits package for Full-Time employees, including Medical, Dental, Vision, PTO, and 403(b) options.

Additionally, employees have access to supplementary benefits such as the Employee Assistance Program, a subsidized ORCA pass, and more.

This is a full-time position with benefits . Join us and be a catalyst for positive change!

Plymouth Housing is an equal opportunity employer. We recruit, hire, train and promote employees based on merit and business needs, and without regard for race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, military status, political affiliation, or any other factor protected by law.