Job Summary
The Mail Services Associate must be able to exhibit exceptional customer service and communication skills. Various duties to include : Receive and sort incoming mail and packages to be distributed to various departments.
Dispatches outgoing mail and packages and prepares bulk mail reports. Order office supplies and equipment and verify invoices.
Essential Duties and Responsibilities
Sorts mail according to destination and type
Fold and / or post outgoing mail and seals envelopes by hand or machine and performs quality checks.
Prepares packages and creates shipment labels.
Collects, receives and distributes mail and packages
Organizes and maintains upkeep of convenience / copy / mail areas.
Orders and maintains office supply inventory.
Dispatches work orders to vendors when required.
Works collaboratively within the facility management team
Anticipates and responds to Client's needs and concerns
Identifies potential risks and escalate, to ensure no incident or disruption to the Client's operations
Performs scanning and / or imaging documents
Reception services backup
Meeting room and conference room set ups, as needed.
Performs filing duties, which may include, purging and archiving old documents.
Additional job duties, as requested
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and / or ability required. Must have valid driver's license and reliable mode of transportation.
Education and / or Experience
High school diploma or general education degree (GED); or at least two years related experience and / or training; or equivalent combination of education and experience.
Language Skills
Ability to read and write comprehend simple instructions, short correspondence, and memos.
Speaks clearly & articulately.
Microsoft Office and Other Simple Computer Programs
Ability to use Word, Outlook and Excel to prepare documents and communicate with others. Able to use calendar / scheduling feature in Outlook and able to use a phone.
Customer Service
Able to greet and assist employees, clients, vendors and guests in a courteous and responsive way.
Able to work in team environment with strong interpersonal skills.
Problem Solving
Able to identify and solve problems and react accordingly to a variety of work situations.
Makes sound decisions under time pressures.
Physical Demands
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Lift up 50 pounds.
Work Environment
The job must be performed at a client's office Overland Park, KS
Work Hours
x Monday - Friday
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