Estimator Assistant/ Job Processor

Are you self-motivated, thrive in a fast-moving environment, and able to manage time to effectively meet deadlines? Are you computer savvy and like keeping processes on track?

Do you have excellent communication skills with customers and employees? Are you able to effectively manage a variety of situations on a day-to-day basis?

If you said yes to the above, then we may have a great opportunity for you at Rainbow Restoration as an Estimating Assistant and Job Processor!

At Rainbow Restoration, you’ll help people when their home, property, or business suffers damage from fire, water, smoke, or mold.

If you’re ready to start a career where you do something to help people every day and enjoy knowing that you’re making a difference in the lives of our customers and team members, we want to talk to you!

Why You Should Join Our Team

• We invest in you. We provide you with the training you need and help you understand our industry and our processes.
• This is a career. With the ability to independently manage projects and directly affect outcomes, your career growth opportunities are in your hands! Company growth is your growth!
• You can make extra money with on-call bonuses and overtime. You’ll have opportunities to boost your income when there are after-hours and emergency calls to respond to.
• You’ll be helping people when they need it most. You’ll be one of the key people involved in helping people at one of the most challenging times of their life
• This is a stable industry. Restoration services will always be needed when a disaster strikes at someone’s home or business.

This means you’ll have a long-term opportunity to use your skills with us at Rainbow Restoration.

Your Responsibilities as an Estimator Assistant / Job Processor

You’ll be a key component of our team overseeing the timeliness of each phase of a job to provide the best restoration services to our customers.

As you grow in experience, here are some of the things you will do :

• Monitor the service schedules to ensure all jobs are delivered to meet customer requirement
• You will be directly involved in following the job life cycle to ensure our service level agreements are met and tasks are being completed timely.
• Run reports to measure upcoming deadlines for job tasks to assist estimators / project managers
• Utilizing industry software to edit non-salvage item lists as well as editing the photo inventory list of customers personal belongings that are restorable.
• Edit or finalize estimates and send to insurance adjusters for payment
• Manager warranty situations by scheduling restorative services, finding a replacement item or researching the replacement value
• Answering phones in a back-up capacity
• Helping with the after hours on call schedule by taking emergency calls and dispatching the on-call crew
• Assist the contents division estimator with communications, deadlines, and job tasks
• Stay in contact with our customers and maintain a tentative schedule to return each customers' personal property
• Communicate with customers throughout restoration process

How to be Successful as a Estimator Assistant / Job Processor

Your success as a Estimator Assistant / Job Processor is entirely within your control.

You will be an integral part of helping our company reach desirable program scores and metrics which in turn will produce more referrals and company growth.

You’ll be a great fit to grow in this role if :

You know how to provide exceptional customer service. You show empathy for the customer, you are friendly, and you are always professional in both your appearance and your attitude.

You have great attention to detail. This is key to ensuring that the detailed documentation of a loss are accurate and complete.

Using the latest systems and technology ensure that we do projects right the first time every time.

You are a team player. As part of a team passionate about helping others, you must be dedicated to excellence and ready to step up and help, no matter what.

You are positive and have a resilient attitude. You find excitement in the unknown and are eager to show up on time to do what it takes to get the job done.

You are proficient on computers and are a fast learner of new software.

Job Requirements :

Here are the minimum requirements to be considered for this job.

Must be positive and a good team player

Must be available to work after hours, and on rotation for emergency calls.

Proficient or Expert at MS Office, Excel, Outlook, Word

Office management experience

Benefits

The pay range for this position is $17.50 - $19.50 per hour with on-call bonuses and overtime available.

Matching 401K, Health, Dental, Vision, Life, Paid Vacations and Holidays

If you’re ready for a rewarding and exciting career, apply now and join the Rainbow Restoration team!

APPLY TODAY!