Responsibilities :
- Manage all aspects of the subscription renewal process for a defined set of customers, to include from opportunity to quoting to invoice.
- Become a SME on Mendix licensing models to provide both sales and customers assistance in licensing discussion.
- Partner with Sales and Customer Success Managers to provide regular and accurate updates on renewal status to management.
- Manage renewal opportunities in a timely manner to ensure visibility, accurate reporting, updated status.
- Understand and manage customers’ paper process to ensure timeliness in contract renewals.
- Manage the extension process for delayed renewals, identifying expansion opportunities to generate additional revenue (upsell / cross-sell) that may arise during the renewal management cycle.
Requirements :
- 2+ years of demonstrated experience in a customer facing technology sales or technology finance role, with SaaS products to enterprise scale customers.
- A successful track record of meeting and exceeding sales targets, creatively negotiating complex pricing and contracts with high customer satisfaction.
- Excellent attention to detail, organizational and time management skills with the ability to manage high transaction volumes in a high touch manner
- Excellent customer service skills
- Excellent verbal and written communication and in-person and virtual presentation skills
- Ability to work independently and to collaborate effectively across functions
- Experience with Salesforce required and Mendix is highly preferred
- Formal sales training experience (ForceMgmt, MEDDPIC, etc.) is a plus
Benefits
We provide generous benefits that support our employees’ wellbeing, no matter where they’re located. We also offer region-specific benefits, like fully-stocked office kitchens, commuter perks, and more!
Flexible, hybrid working
Flexible paid time off
Medical, Dental, and Vision Coverage
401k matching
Wellness benefits
Siemens employee discounts
Bravely career coaching
Benefits may vary depending on location
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