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Restaurant Manager

Sexy Fish
Miami, Florida, United States
Full-time

Sexy Fish

Sexy Fish

is one of a kind restaurant where visionary ideas are combined with

extraordinary architecture, memorable uniforms, a great location, and a

selective selection of artwork. Sexy Fish

comes to life by bringing a team built of passionate individuals whose

uniqueness comes together to deliver the best culinary, bar, and wine program.

Job Overview :

Work with the General Manager and

Assistant General Manager to inspire, motivate and lead the front of house team

to achieve excellent gust satisfaction. Ensuring standards are maintained and

guest needs are anticipated. To ensure the restaurant reaches and maintains its

maximum potential in all areas. To ensure all staff compliance with company

policies and procedures and federal, state and local regulations and to carry

out training and development needs within the department. To act as a role

model to all employees by showing a positive approach to team morale through

excellent support, training and communication.

DUTIES AND RESPONSIBILITIES

Maintain complete knowledge of and

comply with all restaurant policies / service procedures / standards.

Ensure that all restaurant staff

are knowledgeable of the goals of the company and the action plans that will be

followed to achieve these goals.

Regularly communicate with the

General Manager in regard to restaurant related matters.

Submit work orders for repairs to

assigned restaurant and / or equipment and follow up on these requests to ensure

timely completion.

Enforce policies and procedures in

a fair and equitable manner.

Continuously review the operation

and make recommendations on how to enhance the product to the General Manager.

Assist with implementing new

policies, standard operating procedures and restaurant initiatives as assigned.

Always available on the floor to

assist restaurant staff and to interact with guests.

Enforce cost control procedures

and monitor waste and breakage.

Ensure the restaurant reservation

system is maintained and that the receptionist are adhering to the seating

guidelines.

Conduct monthly equipment

inventories in accordance with Company policy.

Assist with reviewing all food and

beverage related costs and consumptions in accordance with financial targets.

Assist with ensuring that all

restaurant food and beverage revenues and expenses are properly recorded

against the appropriate budget, and the variations from the budgeted amounts

are properly documented.

Assist with monitoring revenue

reports for accuracy.

Additional duties as assigned by

management

Guest Service

provide a friendly, courteous, and professional service at all times.

demonstrate a high standard of personal appearance and ensuring good personal

hygiene.

ensure the agreed standards of food service are always adhered to.

ensure the efficient flow of service and standards are constantly met during

service periods.

ensure all guest requests and queries are responded to promptly and

effectively.

positively deal with and learn from all guest complaints and comments.

actively seek feedback from guests on a regular basis.

analyze Mystery Diner reports and communicate back to your team.

People Management

build and maintain an efficient team of employees, driving the team towards the

objectives of the business.

ensure that the restaurant’s personnel budgets are strictly adhered to.

recruit and select employees to the agreed staffing levels.

develop a learning culture and to ensure that all team members feel valued and

rewarded.

produce employee schedules to ensure employee levels match the needs of the

business.

ensure all new employees attend orientation.

promote the training and development of staff to ensure standards are

maintained and monitor all training and development within the

department.

manage all employees in line with the agreed skills and standards, giving

regular feedback and appraisals.

manage all disciplinary and grievance issues within the department.

assess staff performance against the agreed skills and standards.

constantly monitor the grooming and personal hygiene of the team.

BENEFITS :

Medical, Dental, STD, LTD, Life Insurance, 401(K)

Generous discount off your bill

Paid Time Off

Recommend a friend scheme with great bonuses per individual

referral

Exclusive access to our discounts including money off gym

memberships, travel, online shopping, and much more

Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.

We promote a working environment in which equal opportunity and diversity is recognized, valued, and encouraged.

9 days ago
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