Sexy Fish
Sexy Fish
is one of a kind restaurant where visionary ideas are combined with
extraordinary architecture, memorable uniforms, a great location, and a
selective selection of artwork. Sexy Fish
comes to life by bringing a team built of passionate individuals whose
uniqueness comes together to deliver the best culinary, bar, and wine program.
Job Overview :
Work with the General Manager and
Assistant General Manager to inspire, motivate and lead the front of house team
to achieve excellent gust satisfaction. Ensuring standards are maintained and
guest needs are anticipated. To ensure the restaurant reaches and maintains its
maximum potential in all areas. To ensure all staff compliance with company
policies and procedures and federal, state and local regulations and to carry
out training and development needs within the department. To act as a role
model to all employees by showing a positive approach to team morale through
excellent support, training and communication.
DUTIES AND RESPONSIBILITIES
Maintain complete knowledge of and
comply with all restaurant policies / service procedures / standards.
Ensure that all restaurant staff
are knowledgeable of the goals of the company and the action plans that will be
followed to achieve these goals.
Regularly communicate with the
General Manager in regard to restaurant related matters.
Submit work orders for repairs to
assigned restaurant and / or equipment and follow up on these requests to ensure
timely completion.
Enforce policies and procedures in
a fair and equitable manner.
Continuously review the operation
and make recommendations on how to enhance the product to the General Manager.
Assist with implementing new
policies, standard operating procedures and restaurant initiatives as assigned.
Always available on the floor to
assist restaurant staff and to interact with guests.
Enforce cost control procedures
and monitor waste and breakage.
Ensure the restaurant reservation
system is maintained and that the receptionist are adhering to the seating
guidelines.
Conduct monthly equipment
inventories in accordance with Company policy.
Assist with reviewing all food and
beverage related costs and consumptions in accordance with financial targets.
Assist with ensuring that all
restaurant food and beverage revenues and expenses are properly recorded
against the appropriate budget, and the variations from the budgeted amounts
are properly documented.
Assist with monitoring revenue
reports for accuracy.
Additional duties as assigned by
management
Guest Service
provide a friendly, courteous, and professional service at all times.
demonstrate a high standard of personal appearance and ensuring good personal
hygiene.
ensure the agreed standards of food service are always adhered to.
ensure the efficient flow of service and standards are constantly met during
service periods.
ensure all guest requests and queries are responded to promptly and
effectively.
positively deal with and learn from all guest complaints and comments.
actively seek feedback from guests on a regular basis.
analyze Mystery Diner reports and communicate back to your team.
People Management
build and maintain an efficient team of employees, driving the team towards the
objectives of the business.
ensure that the restaurant’s personnel budgets are strictly adhered to.
recruit and select employees to the agreed staffing levels.
develop a learning culture and to ensure that all team members feel valued and
rewarded.
produce employee schedules to ensure employee levels match the needs of the
business.
ensure all new employees attend orientation.
promote the training and development of staff to ensure standards are
maintained and monitor all training and development within the
department.
manage all employees in line with the agreed skills and standards, giving
regular feedback and appraisals.
manage all disciplinary and grievance issues within the department.
assess staff performance against the agreed skills and standards.
constantly monitor the grooming and personal hygiene of the team.
BENEFITS :
Medical, Dental, STD, LTD, Life Insurance, 401(K)
Generous discount off your bill
Paid Time Off
Recommend a friend scheme with great bonuses per individual
referral
Exclusive access to our discounts including money off gym
memberships, travel, online shopping, and much more
Join our team and be a part of a distinguished establishment committed to delivering unparalleled hospitality.
We promote a working environment in which equal opportunity and diversity is recognized, valued, and encouraged.