Reports to the Manager / Supervisor. Provides secretarial services to the directors and management staff including typing correspondence and memos, assisting with special projects / reports, performing routine mailroom duties and providing general assistance to the Manager / Supervisor.
Also greets and directs visitors and serves as receptionist as needed.
MISSION, VALUES and SERVICE GOALS
- MISSION : We deliver outstanding care, inspire health, and connect with heart.
- VALUES : Trust. Respect. Integrity. Compassion.
- SERVICE GOALS : Personally connect. Keep everyone informed. Be on their team.
Transcription, Typing, and Compilation :
Completely and accurately types correspondence and documents within requested deadlines.
- Distributes documents to appropriate personnel within requested deadline.
- Responsible for all typing and copying for prenatal and sibling class.
- Types College schedules.
- Revision, posting and distribution of policies.
- Accurately types diabetes class participant data into discharge database.
- Types, copies and collates educational materials for nursing orientation classes.
- Helps organize various luncheons, educational offerings and classes (fliers, RSVPs, class folders, name tags, copy work, etc.)
Filing and Mail :
Accurately files records pertinent to the Nursing Department.
- Sends discharged diabetes class participant charts to HIM.
- Sorts incoming mail and distributes properly as necessary.
Scheduling / Charging / Ordering :
Responsible for preparing and distributing staff development calendar and posting educational materials on the intranet.
- Requisition rooms for classes / meetings as needed.
- Accurately inputs charges as needed.
- Orders refreshments as needed for classes.
- Orders and receives all supplies that are needed for prenatal and diabetes education classes.
- Orders supplies for Nursing Office.
Telephone and Reception :
Takes complete and accurate messages, relays to appropriate personnel.
- Maintains good public image on the telephone and in personal contacts.
- Receives and records information from diabetes class participants and forwards to educators and admitting.
- Faxes diabetes class information to appropriate physicians.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department :
Completes other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements :
Attends and participates in department meetings and is accountable for all information shared.
- Completes mandatory education, annual competencies and department specific education within established timeframes.
- Completes annual employee health requirements within established timeframes.
- Maintains license / certification, registration in good standing throughout fiscal year.
- Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position / department.
- Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
- Adheres to regulatory agency requirements, survey process and compliance.
- Complies with established organization and department policies.
- Available to work overtime in addition to working additional or other shifts and schedules when required.
- Commitment to Beacon's six-point Operating System, referred to as The Beacon Way :
- Leverage innovation everywhere.
- Cultivate human talent.
- Embrace performance improvement.
- Build greatness through accountability.
- Use information to improve and advance.
- Communicate clearly and continuously.
Education and Experience
The knowledge, skills, and abilities as indicated below are normally acquired through the successful completion of a High School Diploma or equivalent.
Up to 1 year experience is required. Previous hospital-related experience is helpful.
Knowledge & Skills
- Excellent communication skills required.
- Good typing and filing skills.
- Working knowledge with computers and proficient in Microsoft Office Products.
Working Conditions
Ability to concentrate and work in an area with many distractions
Physical Demands
- Occasional lightweight lifting
- Bending, stooping or sitting in a confined position.
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