Job Description :
The DRC Testing proctors are responsible for following and implementing the DRC Testing Office policies and procedures, proctoring and prepping accommodated exams, maintaining exam security, assisting with student and faculty inquiries, troubleshooting errors, and providing basic clerical support.
Job Duties include :
Assist visitors, staff, and faculty with questions or concerns
Using the G-ATR Testing Portal to properly prep exams that are to be administered at the DRC
Prepare exam materials according to students’ accommodations and instructors’ directions
Package and return exam materials to faculty members
Monitor students taking exams at the testing center via a closed circuit (CCTV) system and via direct observation to ensure compliance with the UF Honor Code
Effectively and efficiently handle high volumes of phone calls, student and faculty inquiry within the office and providing information regarding testing services
Report all violations or suspected violations of the Honor Code to the appropriate supervisor
Proctoring exams by seating students in assigned testing space
Starting and stopping exams at the appropriate time
Managing the testing database system and assisting with student exam scheduling
Attending periodic staff meetings and training sessions
Working at least four shifts during the two weeks of Finals
Expected Salary : $ / hour
$ / hour
Minimum Requirements :
Must receive or be eligible to receive Federal Work Study
Students must have a minimum of 2.5 cumulative GPA
Must be in good academic and conduct standing with the University of Florida
Willingness to make a commitment of hours a week, for at least 2 consecutive semesters. Position requires working during Midterms and Finals.
Our operating hours are from 7 : am- : pm, must be flexible to work morning and / or evening shifts. Shifts are scheduled around course schedules.
Preferred Qualifications :
Detail oriented
Capable of working and multi-tasking independently
Capable of working in a fast-paced environment
Exemplary customer service skills and able to handle difficult conversations
Punctual and reliable
Experience working in an office environment
Ability to maintain professional relationships
Strong verbal and written communication skills
Ability to handle sensitive and confidential information / situations with discretion
Able to work morning and / or night shifts during midterms and Finals
Computer skills, Proficient in use of Microsoft Word, Excel and PowerPoint
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