A company is looking for a Head of Customer Success.Key Responsibilities : Develop and implement customer success strategies to enhance satisfaction and retentionManage customer success team to exceed renewal and upsell targetsOptimize operations for efficiency and scalability while handling key customer relationshipsRequired Qualifications : Bachelor's degreeMinimum of 10 years of Customer Success experience in B2B SaaS or Benefits space, with 5 years in a leadership roleProven track record of maintaining and growing customer satisfaction and retentionStrong analytical skills and exceptional leadership qualitiesExcellent communication and interpersonal skills
Head of Customer Success
A company is looking for a Head of Customer Success. ...
Director of Customer Success
A company is looking for a Director of Customer Success. ...
Manager of Customer Success
A company is looking for a Manager of Customer Success. ...
Manager, Accounts Receivable – Compliance, Collections
The Accounts Receivable Manager supervises and coordinates accounts receivable activities, processing payments, and reconciliation of general ledger accounts. Accounts Payable, Accounts Receivable, Internal Controls, Accounting Compliance, and/or a multi-state payroll environment, or equivalent expe...
Client Success Manager
As such the Client Success Manager is expected to be the primary point of escalation and coordination between the AHEAD Services organization, the AHEAD Client Director, and the customer. The Client Success Manager drives all aspects of the AHEAD Managed Services customer relationship. The Client Su...
Account Manager - East Region
Responsible for managing and driving sales growth, while sustaining strategic relationships within OEM accounts with an existing $10M revenue stream within the East Territory for Residential & Commercial HVAC, Commercial Refrigeration, Pump / Water Moving, and General Industries market spaces. Provi...
Director of Customer Success - HR Operations
Key Responsibilities:Manage and resolve client issues, develop best practices for engagement, onboarding, and support, and ensure account retention and growthDirectly handle daily tasks related to customer success, including setting up and managing client accounts, troubleshooting issues, and provid...
Sales Account Manager - Construction
Sales Account Manager - Construction OH Sales Account Manager - Construction OHCincinnati, OHDescriptionNycom is hiring! Come join one of the largest names in Laboratory Construction and be the face of our business with your clients as an Account Manager or Account Executive in Cincinnati area and h...
Director of Operations
The Director of Operations oversees the firm’s back-office technology, client reporting process, system integrations and client experience. The Director of Operations can expect to focus in the following areas:. The Director of Operations position typically requires the following qualifications:. SB...
Digital Project Manager
Role: Digital/Creative Project Manager. Our Fortune 150 financial services client is searching for a Digital Project Manager for a long-term assignment. The ideal project manager should:. The PM will work with creative and marketing teams on a variety of digital projects focused around email, SMS an...