Senior Tech Support Specialist

VirtualVocations
Puyallup, Washington, United States
Full-time

A company is looking for a Senior Tech Support Specialist to support clients globally within a Desktop-as-a-Service (DaaS) environment.

Key ResponsibilitiesAct as the second line of support and escalation point for client issuesInvestigate problems, identify solutions, and document findingsImplement automation improvements to reduce repetitive issues and prevent future occurrencesRequired QualificationsOver 5 years of experience in a Managed Service Provider (MSP) or similar environmentProficient in SQL Server, firewalls, virtualization, RMM tools, Office 365, and AzureExperience with a variety of third-party applications and servicesAbility to explain technical terms in a non-technical mannerStrong understanding of Great Customer Experience

19 hours ago
Related jobs
Promoted
VirtualVocations
Puyallup, Washington

A company is looking for a Senior Tech Support Specialist to support clients globally within a Desktop-as-a-Service (DaaS) environment. ...

Amada Senior Care - Oregon/Washington
Graham, Washington

A community support specialist is someone who provides assistance and support to individuals in a community. If you are looking for a rewarding position where you get to make a positive impact on the lives of others, a Community Support Specialist role might be right for you. As a Community Support ...

Promoted
VirtualVocations
Puyallup, Washington

A company is looking for a Sr Sales Support Specialist to assist with the sales support process for residential customers. ...

Terumo Aortic
Joint Base Lewis-McChord, Washington

Are you a seasoned professional with a para-medical background looking to make a significant impact in the field of vascular health? Terumo Aortic is seeking a Senior Clinical Support Specialist to join our dynamic team during an exciting phase of growth and investment, this field-based role coverin...

Promoted
VirtualVocations
Puyallup, Washington

A company is looking for a Senior Product Support Specialist - Bilingual French (Remote/Flexible). ...

Promoted
VirtualVocations
Puyallup, Washington

A company is looking for a Cloud Systems Administrator (Linux) with strong Linux experience. ...

Promoted
Cintel Inc
Tacoma, Washington

Job Title: Systems Administrator-Control Systems. Provides highly complex technical assistance in support of operating Facility Related Control Systems (FRCS). Resolves operational and technical deficiencies within the control systems. Familiarity with Building Automation Systems (Niagara, Metasys, ...

Promoted
Canonical - Jobs
Tacoma, Washington
Remote

The role of a Linux Desktop Support Engineer at Canonical. You will be accountable for delivering an outstanding technical support experience on the full Desktop and Server technical stack at Canonical. Linux and Customer Success to build a career with Canonical and support the technical needs of cu...

Promoted
Year Up United Careers
Kent, Washington

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and g...

Promoted
AA Asphalting, LLC
Sumner, Washington

Implement and ensure security and privacy of networks and systems; manage data backup and system security operations; and monitor security certificates and company compliance of requirements. With over 40 years of experience, AA Asphalting has become the Pacific Northwest's leading asphalt and c...