Communications & Executive Services Coordinator-Office & Admin Specialist Sr

Communications & Executive Services Coordinator

Job Class : Office and Administrative Specialist, Senior

Agency : Social Work Board

Location : St. Paul

Telework Eligible : Yes / hybrid

Full / Part Time : Full-Time

Regular / Temporary : Unlimited

Who May Apply : Open only to current State employees

Salary Range : $22.23 - $30.09 / hourly; $46,416 - $62,827 / annually

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Minnesota Board of Social Work ensures residents of Minnesota receive quality social work services by establishing and enforcing professional standards. The Board keeps Minnesotans safe by : 1) licensing qualified social workers; 2) investigating and resolving complaints when service do not meet standards; and 3) providing outreach and education.

The Board is seeking a Communications and Executive Services Coordinator to design and coordinate board communication and outreach strategies and activities; provide executive administrative support to the Executive Director and Board; coordinate, review, process and approve applications for licensure and examination; and perform other tasks to support overall agency effectiveness and results.

This position may be eligible for a hybrid telework arrangement after orientation and training are completed. With a telework agreement, onsite attendance will be required for team members or as requested by management to meet business needs. Completion of a telework agreement will be required. Please review the Telework Policy for details.

Minimum Qualifications

Experience providing customer service, administrative support or technical assistance to diverse customers.

Knowledge of communication sufficient to write, prepare and edit materials, using correct spelling, punctuation, grammar, and sentence construction; communicate effectively with internal and external customers; and explain the reasons for transactions, procedures, rules and regulations so others understand the information they are being given.

Customer service skills sufficient to provide prompt, courteous and accurate information to customers in person, on the phone, and through other written correspondence and effectively communicate and elicit information with tact and diplomacy.

Spreadsheet skills to effectively use software applications such as Microsoft Excel to create, enter, compile, store and retrieve data in a variety of reports and budget documents.

Word processing skills to effectively use word processing software applications such as Microsoft Word to construct and letters, memos, reports, and meeting minutes that are grammatically correct, in proper format and free of spelling errors.

Skill in desktop or website publishing sufficient to use software, such as Adobe Indesign or, Microsoft Publisher, or SharePoint to design, lay out, and produce a variety of publications for the agency.

Database management sufficient to develop queries, pull relevant data, analyze data, and compile and format reports in appropriate format for formal presentation.

Preferred Qualifications

Associate's degree or higher in business, office administration or relevant areas.

Experience using Microsoft Office (Word, Outlook, Excel, and PowerPoint) at an intermediate level.

Experience with web design, designing communication materials such as brochures, forms and templates for internal and external customers.

Experience communicating effectively with external and internal customers.

Knowledge about state regulations, policies, and procedures regarding health occupation regulation.

Ability with training to have a working knowledge of the Minnesota Government Data Practices Act, Minnesota Statute Chapter 214, Minnesota Statute 13 and 13D, and the Board's Practice Act.

Additional Requirements

Successful applicants must pass a criminal background check through American DataBank and employment reference checks prior to employment. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring practices.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer / educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.