Sales Engineer

Join a team dedicated to a big idea : Curing Data Loss.

Organizations that lose their data often go out of business. Axcient is focused on preventing losses by defeating ransomware attacks, protecting sensitive data, and keeping business operations humming even in the face of disaster.

Axcient’s team is a global team and represents the very best of our disciplines. We foster a culture of transparency and trust built through collaboration, high performance, and growth.

Together, we make a difference as individuals and as a company in our mission to arm MSPs with the power to cure data loss for their clients and keep business running.

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

Our Core Values :

• Take it, Own it : Take action and be accountable
• Be Agile : Prioritize, execute, evaluate, and iterate
• Reject Mediocrity : Don't accept average results
• Do the Right Thing : Act with integrity
• Team to Win : Commit to collaborate

Summary

The Axcient Sales Engineer is a self-motivated contributor assisting the sales organization throughout the sales process.

As a Sales Engineer, you will act as a mentor and guide to our Sales team, building an educational foundation for key technical areas of Axcient solutions.

Key Responsibilities

• Perform product demos of the various Axcient solutions, including :
• Assessing and documenting prospect environments
• Validating the technical win’ on the solution
• Conducting pre-sales trial setups with prospects
• Recommending appropriate hardware and software for client environments
• Review proposals to ensure all solution elements, software, services, and managed services are properly validated against the Project Scope of Work
• Assist in responding to RFIs / RFPs
• Convey customer feature requests and product enhancements to Development / Product Manager / Support
• Advise on deployment processes for a smooth handoff to the onboarding team
• Act as the sales team’s liaison to the Onboarding and Support teams
• Attend meetings and participate in training as necessary to keep up with sales and technical training
• Perform periodic technical training as needed
• Strategize with Sales on approach for site visits, product demos, and closing calls
• Conduct in-person and virtual demonstrations and presentations at tradeshows, Lunch and Learns, conferences, trainings, and other similar events

Who You Are

• BS in Computer Science or Information Systems or equivalent years of experience
• At least 2-3 years of Sales Engineering or Technical Sales experience
• Strong exposure to Backup Solutions, Disaster Recovery, and File Sync Software *Highly desired*
• Understanding of Hosted and On-Premises technologies, as well as the network layer in between
• Solid competency with architecture, design, and implementation of technical solutions
• Strong experience with Windows, MacOS, and Linux-based operating systems *required*
• Experience with network / systems administration (network and software certification a plus)
• Proven leadership skills and a desire to coach and mentor individuals in technology
• Ability to learn quickly, self-educate, and adapt in a fast-paced work environment
• Team and customer-oriented attitude
• Excellent written and verbal communication skills with both technical and non-technical audiences
• Ability to present information through screen share and convey information to all levels of an organization (CEO, CTO, COO)
• Flexibility to travel, on occasion, to client sites, lunch and learns, and trade shows up to 25%
• Experience and comfortability working remotely
• Competence with virtual environments and hypervisors such as VMware and Hyper-V is *required*
• Competence with IaaS environments such as AWS, Azure, and related technological knowledge and experience is *required*

The estimated salary range for this position is : from $130,000 to $150,000 annually. Actual compensation may vary and will be based on a candidate’s qualifications, skills, and competencies.

Benefits include :

• Medical, Dental, and Vision Insurance (with an option for Axcient to pay 100% of your medical coverage)
• Life and Disability Insurance
• Flexible Spending Account and Health Saving Account Options
• 401K
• Flexible PTO
• Flex Friday
• Flexible Work Location
• Remote Work Option Available
• Tuition Reimbursement
• Company-Paid Online Learning
• And more!

Check us out on Comparably!

At Axcient, we value the diversity of our employees and partners. We believe that our company thrives when we support and celebrate our differences.

Axcient does not discriminate on the basis of race, ethnicity, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or other non-merit factor.

Applicants who need assistance or accommodation due to a disability may contact us at [email protected]

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