Posting Summary
Rutgers, The State University of New Jersey is seeking a Conflict Management Specialist for the department of University Human Resources.
This position reports to the AVP of Workplace Culture. The Conflict Management Specialist ( CMS ) will provide a respectful and safe place for employees to discuss issues and concerns while creating and maintaining a positive workplace culture.
Among the key duties of the position are the following :
Provides quick, effective, and responsive conflict management through varied techniques, including but not limited to mediation, facilitated conversations, and informal dispute resolution.
Coaches supervisors on correcting inappropriate conduct and provide guidance on having difficult conversations. In addition, this position explains relevant University policies and processes, and makes referrals to appropriate offices.
Triage casework, identify potential solutions to address different case types, and act appropriately using guidelines and Policies.
The position also requires reporting to stakeholders on case volumes, categories, and insights for both internal and external dispute resolution.
Administers Policy 60.4.4, Problem Solving Procedure for Managerial, Professional, Supervisory, and Confidential (MPSC) Personnel.
Position Status Hours Per Week 40 Daily Work Shift Work Arrangement FLSA Exempt Position Salary $76,702-$97,087 Payroll Designation PeopleSoft Terms of Appointment Temporary Staff Appointment - Salaried 12 Month Qualifications Minimum Education and Experience
- Bachelor’s degree or an equivalent combination of education and / or experience.
- A minimum of 5 years’ experience in conflict management / mediation.
Certifications / Licenses Preferred Qualifications
- 6 years’ experience in conflict management / mediation.
- Undergraduate and / or graduate certificates in conflict resolution, dispute resolution, arbitration, mediation, or related fields strongly preferred.
Experience in higher education.
Required Knowledge, Skills, and Abilities
- Strong HR background with experience in mediation / conflict management.
- Demonstrates solid judgment and experience assessing risk. Proficiency in Microsoft Office.
Equipment Utilized Physical Demands and Work Environment Special Conditions
- Two positions available.
Conflict Management Specialist
Rutgers, The State University of New Jersey is seeking a Conflict Management Specialist for the department of University Human Resources. The Conflict Management Specialist (“CMS”) will provide a respectful and safe place for employees to discuss issues and concerns while creating and maintaining a ...
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