Summary
The Case Manager is responsible for the provision of case management services and achievement of positive intervention outcomes for assigned clients.
They will ensure that client service delivery practices are ethical, culturally-competent, respectful of diversity and inclusion, welcoming and geared to customer service satisfaction.
The Case Manager will be compliant with regulatory, accreditation, contract and best practice standards.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education : Bachelor’s degree from an accredited institution with a specialization in psychology, behavioral health, social work, special education, counseling, rehabilitation or closely related field is required.
- License / Certifications : MHRT / C required. Eligibility for LSW licensure preferred. Valid Driver’s license and appropriate level of automobile liability insurance.
- Experience : 1+ year of experience in the same areas of specialization. 2+ years of experience working with a broad spectrum of clients with mental health diagnoses is required.
Prior experience with clinical methods and techniques used in supportive counseling as related to mental health and / or substance abuse issues is required.
- Excellent computer skills are required : Microsoft Word, Excel and use of electronic consumer record software
- Knowledge and commitment to abide by the Code of Ethics of the National Association of Social Workers
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