Supply Chain Process Engineer

Laundrylux is the North American supplier of Electrolux & Wascomat commercial laundry equipment for self-service Laundromats and On-Premises Laundries such as hotels, hospitals, nursing homes, salons, firehouses, vets, and more.

Let our family’s history shape your future success.

What began with an accident at sea and one man’s dream for the future, has transformed into a business reality. Laundrylux wishes to share that success with families and businesses, helping investors and business owners maximize their returns on their laundry system investments.

We have dedicated employees who have worked for us for years and years and are still committed to providing the best possible products and services.

It’s because we all believe in what we do and in the products we sell. Neal Milch, Chairman

Join Laundrylux

Process Improvement Lead

What we are looking for :

Position Background :

Laundrylux has a small team of employees called Customer Care AccountManagers that are responsible for coordinating with sales, order entry,finance, logistics, and accounting to facilitate orders being shipped on timeand in-full.

The current process is manual, cumbersome, and slow which isfrustrating to all people involved.

Position Objective :

We arelooking for an analytical leader that can help us rethink the current processesand support the implementation of new, streamlined processes.

The successfulcandidate will function as a Customer Care Account Manager for 3 months, thenbegin leading projects that will optimize the process by simplifying andautomating steps in the order-to-cash process.

The goal will be to have thecomplete process in 12 months, at which time, this person will lead thedepartment. The person that fills this role will work directly for the COO andhave his full support.

Before we continue to dive into the requirements for the role let’s talk about Why you should join Laundrylux?

Career Advancement : We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment.

Learning and Development : We foster a culture that encourages and promotes professional growth and development, with continuous learning

Diversity Initiatives : We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company.

Laundrylux Benefits :

We offer a comprehensive health benefits package including medical and dental plans as well as 401(k) and so much more! Ask our recruiting team for more information.

Back to the role : What you will do :

What you will do :

• Spend 3 months learning the current Customer Care Account Manager’s responsibilities and processes.
• Validate the current process maps that have been created and edit where appropriate.
• Support the implementation of the new ERP module that will simplify the quoting process for the sales team. Ensure it meets all requirements of the Customer Care team.

Requirements to be learned during your training.

• Identify and develop requirements for the IT team to automate processes or write Visual Basic / Python code to automate the processes in the order-to-cash process.
• Optimize the customer care processes, people, and information flow to ensure all orders are ready to be shipped within 2 days of order entry.
• Develop metrics, dashboards, and a routine to review those metrics with the Customer Care team.

What you should have :

• 2+ years’ of consulting experience.
• Proficiency in data analysis- advanced Excel required, PowerBI, Visual Basic, and Python knowledge preferred.
• Ability to interpret complex data and provide actionable insights.
• Experience with process mapping and optimization
• Effective communication
• Excellent collaborator
• Problem solver be resourceful and identify solutions to problems.
• Preferred experience in a manufacturing and / or distribution
• Preferred experience with ERP systems

Salary Range :

$100,000-$110,000 annually Depending on Experience

Our Values :

People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun

If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Our company participates in E-Verify.