Under the general direction of the Chief Information Officer, provides leadership and direction to align YKHC’s Core IT operations with our strategy to achieve the vision that Alaska Natives are the healthiest people in the world.
Provides innovative IT solutions, reliable and secure infrastructure, efficient and timely processes in support of YKHC business operations.
Develops and fosters a culture within the staff to deliver excellent customer service and exceptional quality of services and products.
Manages external vendor partnerships to support key technologies and service delivery. Responds to each inquiry, whether from a customer, vendor or co-worker in a courteous and professional manner consistent with YKHC customer service quality standard.
Directs the efforts of technical operations teams to successfully launch new products / services with the objective of improving health care delivery and business processes.
Provides leadership and direction to staff and collaborate with stakeholders to ensure effective operation as well as attainment of profitability and growth objectives are achieved.
Position Qualifications :
License, Certification, Registration : Training and certification in ITIL is highly desirable. Cisco and Microsoft Certifications are highly desirable.
Benefits Include :
- Generous PTO beginning at 4.5 weeks
- Ten paid holidays
- Comprehensive healthcare coverage
- Life and Disability Insurance
- Flexible Spending Account
- Retirement plans
- Employee Wellness Center
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