C-ARM Engineer (Diagnostic Engineer)

Great benefit plan to include Medical (3 plans), Dental, Vision, 401k, Life Insurance, Voluntary Life Insurance, STD, LTD, Identity Theft Protection, Parental Leave, Tuition Reimbursement, wellness benefits plus more!

Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.

Location : United States, Utah, West Jordan

Date Posted : Sep 04, 2024

Company : Alpha Source LLC, powered by Probo Medical, is looking for a skilled Diagnostic Engineer with C-ARM experience to be based at our West Jordan, Utah facility.

Alpha Source LLC delivers service and solutions under three brands - Alpha Source, BC Technical and Medical Optics. We are the leading nationally scaled contract services organization specializing in imaging, biomedical and surgical repair, and maintenance solutions.

Our unique 3F model (Fast, Flexible and Friendly) is how we deliver exceptional service to both our customers and employees.

We are trained in over one hundred different imaging equipment models across all major OEMs.

Reporting to the Manager, Repair Operations, the Diagnostic Engineer - C-ARMs plays a crucial role in ensuring the full functionality of procured used C-Arm systems and parts.

Essential Job Responsibilities

• Performs C-Arm part testing validation in addition to troubleshooting.
• Diagnose issues and perform repairs / replacements where needed.
• Diagnose and pinpoint system issues in order to determine the proper workflows.
• Assist in system part recovery (harvest), basic system repairs, technical phone support, and basic system part testing.
• Performs and logs daily safety checks of systems and tools.
• Validates system and part functionality through proven test procedures.
• Properly identifies all failures, if applicable.
• Maintains clean and organized workstation.
• Follows and adheres to all Probo Medical and OSHA safety policies and regulations.
• 100% ESD compliance when handling parts.
• Must be comfortable assisting / researching / solving technical questions over the phone.
• Must be able to validate and confirm part numbers in Salesforce using manuals, online resources, etc.
• Successfully troubleshoots all issues of systems / parts, resolving issues in a timely manner.
• Manages tools and repair inventory needs.
• Properly follows repair priority process in addition to system workflow procedures.
• Assists in part packaging / proper labeling if needed.
• Will assist in the physical removal of parts from imaging systems using a variety of tools and methods.
• Properly identifies parts from systems using parts manuals, online resources, and historical system information.
• Ensures all recoverable parts are properly removed and logged in the work order system.
• Ensures quality through proper removal.

The above list reflects the general details necessary to describe the principal and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Qualifications & Requirements

• Associates Degree in Electronics with relative experience.
• 2-3 years professional service or repair experience with C-Arm imaging systems.
• Possess detailed functional knowledge of C-Arm imaging systems.
• Proven experience in medical imaging testing, repair, or upkeep.
• Proven ability to read and understand schematics.
• Must be able to lift to 50 lbs.
• Basic computer skills.
• Experience with Salesforce a plus.
• Experience with customer technical support a plus.
• Experience in ISO certification(s) and document writing a plus.

Required Knowledge, Skills and Competencies

• Desire to learn.
• Creative problem solving.
• Sense of urgency.
• Attention to detail.
• Logical thinking.
• Resourcefulness.
• Inventory and project management.
• Cross-functional participation.
• Solid Communication, both verbal and written.

Apply today if interested in joining our Repair Operations Engineering Team!

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