Talent.com
Head of Customer Success

Head of Customer Success

VirtualVocationsHartford, Connecticut, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Head of Customer Success to lead customer retention and growth initiatives.

Key Responsibilities

Build and oversee systems to track customer adoption, engagement, and health scores

Develop and execute customer adoption frameworks to drive ROI and long-term stickiness

Build and lead a multi-segment Customer Success organization while designing scalable onboarding and success playbooks

Required Qualifications

7+ years in Customer Success within SaaS, with at least 3+ years in leadership roles

Proven success in building renewal and expansion playbooks and negotiating complex deals

Hands-on experience with platforms like Planhat, Gainsight, or Totango

Strong track record in designing and executing customer adoption strategies

Experience hiring and developing high-performing Customer Success teams across various segments

serp_jobs.job_alerts.create_a_job

Head Of Customer • Hartford, Connecticut, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Senior Manager, Customer Success

Senior Manager, Customer Success

VirtualVocationsSpringfield, Massachusetts, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Success (Audit, Risk & Compliance).Key Responsibilities Lead and develop a team of Customer Success Managers, fostering accountability and cont...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Vendor and Business Operations Manager

Vendor and Business Operations Manager

Vaco by HighspringShelton, CT, US
serp_jobs.job_card.permanent
Our client is seeking a proactive and detail-oriented .Vendor and Business Operations Manager.This role will lead the oversight of vendor partnerships—specifically key ratings, research, pricing, a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Customer Success Consultant

Customer Success Consultant

VirtualVocationsHartford, Connecticut, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Growth Consultant (CSM) to drive the success of entrepreneurs in their Growth Partner Accelerator. Key Responsibilities Conduct personalized video consu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Coordinator

Customer Success Coordinator

VirtualVocationsHartford, Connecticut, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Program Coordinator to support strategic initiatives that enhance customer success and service delivery for a global technology client.Key Responsibiliti...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Head of Revenue

Head of Revenue

VirtualVocationsSpringfield, Massachusetts, United States
serp_jobs.job_card.full_time
A company is looking for a Head of Revenue.Key Responsibilities Own the full revenue lifecycle, including customer acquisition, onboarding, success, renewals, and expansion Design, test, and rev...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocationsSpringfield, Massachusetts, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Success Manager.Key Responsibilities Focus on high-value strategic accounts and develop comprehensive account strategies for long-term success Proactiv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Onboarding Success Manager

Onboarding Success Manager

VirtualVocationsSpringfield, Massachusetts, United States
serp_jobs.job_card.full_time
A company is looking for an Onboarding Success Manager (APAC).Key Responsibilities Guide and support Customers and Team Members through the onboarding journey Provide documentation and organize ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Director of Customer Success

Director of Customer Success

VirtualVocationsSpringfield, Massachusetts, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Success.Key Responsibilities Own the full post-sale lifecycle including onboarding, engagement, renewal, and expansion Manage and mentor a departm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Customer Success Operations Lead

Customer Success Operations Lead

VirtualVocationsHartford, Connecticut, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Operations Lead.Key Responsibilities Own and manage Customer Success operational initiatives from strategy to execution Collaborate with leadership to...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Partner Success Manager

Partner Success Manager

VirtualVocationsHartford, Connecticut, United States
serp_jobs.job_card.full_time
A company is looking for a Partner Success & Growth Manager.Key Responsibilities Drive expansion revenue within existing partner accounts through data insights and strategic discussions Ensure c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Client Success Manager

Client Success Manager

VirtualVocationsHartford, Connecticut, United States
serp_jobs.job_card.full_time
A company is looking for a Client Success Manager.Key Responsibilities Manage and strengthen relationships with K12 clients, ensuring satisfaction and retention Identify upselling and cross-sell...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Engineer

Customer Success Engineer

VirtualVocationsSpringfield, Massachusetts, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Engineer for Strategic Accounts.Key Responsibilities Serve as the trusted technical advisor for strategic customers Lead customer visits, executive br...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsSpringfield, Massachusetts, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Manager.Key Responsibilities Own the customer success motion for enterprise accounts, ensuring fast time to value and strong adoption Build and manage...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Director

Customer Success Director

VirtualVocationsHartford, Connecticut, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Director to join their team remotely.Key Responsibilities Align customer success goals with company strategy and business objectives Design and execut...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Specialist

Customer Success Specialist

VirtualVocationsHartford, Connecticut, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Specialist to support customers with their booking management needs.Key Responsibilities Respond to inquiries from prospective and existing customers v...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Associate Manager

Customer Success Associate Manager

VirtualVocationsSpringfield, Massachusetts, United States
serp_jobs.job_card.full_time
A company is looking for an Associate Manager- Customer Success.Key Responsibilities Manage client relationships and oversee the opportunity management cycle Ensure delivery assurance by collabo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Vice President of Customer Success

Vice President of Customer Success

VirtualVocationsSpringfield, Massachusetts, United States
serp_jobs.job_card.full_time
A company is looking for a VP, Global Customer Success.Key Responsibilities : Drive the creation and execution of the Global Customer Success Strategic Plan Establish scalable processes and gover...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Executive

Customer Success Executive

VirtualVocationsSpringfield, Massachusetts, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Executive to lead post-sales activities and drive customer success within valuable accounts. Key Responsibilities Drive post-sales success by aligning o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Head of Customer Success

Head of Customer Success

VirtualVocationsSpringfield, Massachusetts, United States
serp_jobs.job_card.full_time
A company is looking for a Head of Customer Success to lead customer retention and growth initiatives.Key Responsibilities Build and oversee systems to track customer adoption, engagement, and he...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Digital Client Success Manager

Digital Client Success Manager

VirtualVocationsSpringfield, Massachusetts, United States
serp_jobs.job_card.full_time
A company is looking for a Digital Client Success Manager to drive engagement, retention, and growth within their Build and execute client journey campaigns in HubSpot to enhance onboarding and pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30