JOB PURPOSE :
Design, enhance, and maintain all aspects of the Midco Business Network.
KEY FUNCTIONS :
- Engineer and design the Business Network to meet customer demand.
- Identify and leads technical projects, upgrades, and deployments.
- Support, maintain and upgrade existing Business Network. Install new hardware to stay ahead of customer demand.
- Develop test plans to facilitate vendor selection for new Business product offerings.
- Develop MOPs and tools to ease the deployment of new service orders and network configurations.
- Evaluate new vendor hardware and software.
- Work on customer trouble tickets and resolve outages on the Business Network.
- Work with vendors for design, installation, configuration, and troubleshooting.
- Participate in an on-call rotation.
- Mentor intra / inter-departmental peers as subject matter expert.
- Use knowledge and analytics to improve the Business network and processes.
- Cisco hardware architecture and software knowledge.
- Knowledge on packet capture setup and analysis.
- Demonstrated strategic knowledge of MEF Standards.
- Demonstrated strategic knowledge of network protocols and technologies including TCP / IP, OSI Model, IPv4, IPv6, SIP, IP Video, ACL’s, Spanning Tree, MP-BGP, OSPF, EIGRP, IS-IS, MPLS, MPLS-TE, L2VPN, L3VPN, H-QoS, Segment Routing, SD-WAN and transport technologies.
- Demonstrated strategic knowledge of network monitoring and management tools including, SolarWinds, AKIPS, WAE, NSO, NETCONF, YANG, syslog and telemetry.
- Create efficiencies through scripting such as Bash, Python and Ansible.
- Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
- Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
- Maintain regular attendance as required by your position.
- Must be able to travel when necessary.
- Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
- Compile timely, comprehensive, and accurate reports as requested.
- Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
- Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES :
- Train Technology Group personnel and other group members as necessary.
- Mentor new hires and existing staff as required.
- Effectively communicate with other departments to handle escalating issues in a timely manner.
- Support the mission, vision and values of Midco.
- Collaborate effectively with internal and external customers to ensure exceptional service.
- Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
- Remove obstacles for team members. Encourage creative solutions.
- Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
- Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
- Demonstrate business acumen by using data to drive decisions and actions.
- Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and
- finding ways to cut through ambiguous problems.
- Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
- Actively follow Midco policies and procedures.
- Perform other duties as assigned.
EXPERIENCE AND EDUCATION :
Network Engineer I :
- Associate’s degree in related industry and / or equivalent work experience required.
- Minimum 7 years relevant experience required. Previous experience in telecommunications industry preferred.
- CCNA or JNCIA required.
Network Engineer II :
- Associate’s degree in related industry and / or equivalent work experience required.
- Minimum 9 years relevant experience required. Previous experience in telecommunications industry preferred.
- CCNA or JNCIA required.
Network Engineer III :
- Bachelor’s degree required and / or relevant experience required.
- Minimum 11 years relevant networking experience required. Previous telecommunication industry experience preferred.
- CCNP or JNCIP certification required.
Network Engineer IV :
- Bachelor’s degree required and / or relevant experience required.
- Minimum 13 years relevant networking experience required.
- CCNP or JNCIP certification required.
WORK ENVIRONMENT AND PHYSICAL DEMANDS :
- The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and / or carry loads of up to 50 lbs.
- The noise level in the work environment is moderate.
- Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
30+ days ago