Network Engineer IV-Business Engineering

JOB PURPOSE :

Design, enhance, and maintain all aspects of the Midco Business Network.

KEY FUNCTIONS :

• Engineer and design the Business Network to meet customer demand.
• Identify and leads technical projects, upgrades, and deployments.
• Support, maintain and upgrade existing Business Network. Install new hardware to stay ahead of customer demand.
• Develop test plans to facilitate vendor selection for new Business product offerings.
• Develop MOPs and tools to ease the deployment of new service orders and network configurations.
• Evaluate new vendor hardware and software.
• Work on customer trouble tickets and resolve outages on the Business Network.
• Work with vendors for design, installation, configuration, and troubleshooting.
• Participate in an on-call rotation.
• Mentor intra / inter-departmental peers as subject matter expert.
• Use knowledge and analytics to improve the Business network and processes.
• Cisco hardware architecture and software knowledge.
• Knowledge on packet capture setup and analysis.
• Demonstrated strategic knowledge of MEF Standards.
• Demonstrated strategic knowledge of network protocols and technologies including TCP / IP, OSI Model, IPv4, IPv6, SIP, IP Video, ACL’s, Spanning Tree, MP-BGP, OSPF, EIGRP, IS-IS, MPLS, MPLS-TE, L2VPN, L3VPN, H-QoS, Segment Routing, SD-WAN and transport technologies.
• Demonstrated strategic knowledge of network monitoring and management tools including, SolarWinds, AKIPS, WAE, NSO, NETCONF, YANG, syslog and telemetry.
• Create efficiencies through scripting such as Bash, Python and Ansible.
• Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
• Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
• Maintain regular attendance as required by your position.
• Must be able to travel when necessary.
• Operate and drive a Company vehicle in accordance with all Midco policies including maintaining a safe driving record.
• Compile timely, comprehensive, and accurate reports as requested.
• Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
• Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES :

• Train Technology Group personnel and other group members as necessary.
• Mentor new hires and existing staff as required.
• Effectively communicate with other departments to handle escalating issues in a timely manner.
• Support the mission, vision and values of Midco.
• Collaborate effectively with internal and external customers to ensure exceptional service.
• Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
• Remove obstacles for team members. Encourage creative solutions.
• Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
• Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
• Demonstrate business acumen by using data to drive decisions and actions.
• Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and
• finding ways to cut through ambiguous problems.
• Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
• Actively follow Midco policies and procedures.
• Perform other duties as assigned.

EXPERIENCE AND EDUCATION :

Network Engineer I :

• Associate’s degree in related industry and / or equivalent work experience required.
• Minimum 7 years relevant experience required. Previous experience in telecommunications industry preferred.
• CCNA or JNCIA required.

Network Engineer II :

• Associate’s degree in related industry and / or equivalent work experience required.
• Minimum 9 years relevant experience required. Previous experience in telecommunications industry preferred.
• CCNA or JNCIA required.

Network Engineer III :

• Bachelor’s degree required and / or relevant experience required.
• Minimum 11 years relevant networking experience required. Previous telecommunication industry experience preferred.
• CCNP or JNCIP certification required.

Network Engineer IV :

• Bachelor’s degree required and / or relevant experience required.
• Minimum 13 years relevant networking experience required.
• CCNP or JNCIP certification required.

WORK ENVIRONMENT AND PHYSICAL DEMANDS :

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and / or carry loads of up to 50 lbs.
• The noise level in the work environment is moderate.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
30+ days ago