Principal Business Analyst - Sales Operations

Principal Business Analyst, Sales Operations

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

Pearson’s Higher Education North America Sales Operations team is seeking a Principal Business Analyst that is a stand-out leader with a proven track record of innovative analysis, deep experience in making connections across data, and presenting findings and recommendations to executive leadership.

We are looking for a true partner who can help accelerate the transformation towards better, more data-driven business decisions both for key programs and everyday action.

This position will report into the Sr. Director, Sales Operations. This is a remote / home-based position.

Primary Role Responsibilities Include, But Are Not Limited To

• Owner of the forecasting process and all data around forecasting, including examining trends and guiding improvements to process and data visualization.
• Monitor KPIs and identify patterns, trends, outliers, and opportunities in the data, providing updates to the CRO, VP-Sales Operations, Finance, and other senior stakeholders.
• Be a thought leader and strategic thinker always looking for ways to improve the reporting data to provide valuable insight into the productivity of the sales organization, finding improvements.
• Relentlessly seek out root cause problems and address them to evolve and improve business processes.
• Establish strong relationships with senior leaders, data teams, and Regional Business Partners within and beyond Sales Operations and Data Center of Expertise (DCoE).
• Represent Sales Operations on corporate projects that impact the productivity and efficiency of the sales organization in some cases lead and manage some or all aspects of these projects, ensuring timely completion.
• Thrive on curiosity around data explore data trends in depth, and be able to summarize findings & recommendations succinctly to audiences across the business.
• Be the established point person to collaborate with colleagues in the DCoE to drive new insights including accountability for providing requirements for new tools and dashboards.
• Update and ensure accuracy for all regular executive presentation / readout packages around forecasting, pipeline, and sales performance.
• Work closely with the Sr. Director, Sales Operations, product management, finance, etc. to prioritize and recommend strategic actions to take based on the data.
• Make connections across disparate data sets (e.g. internal sales data, opportunity information, and third-party info) to further bolster critical information to the business.
• Provide analysis that can be more ad-hoc or more sustained, depending on the need.
• Demonstrate proficiency in the use of the technology and tools leveraged by the sales organization to manage the business (Salesforce, Tableau).

Accountabilities

• Achieving or exceeding set targets for performance.
• Point person for Forecasting data and process.
• Point person for DCoE connection.
• Collaborating with various stakeholders to drive effective recommendations across the business.
• Detail leadership on key trends and equip them for moving insights into actions.
• Support Diversity, Equity and Inclusion (DEI) initiatives.

Capabilities

• Initiative-taking; self-directed.
• Problem solver.
• Trust-worthy and dependable - a trusted advisor.
• Proactive - address things before they become issues.
• Agility to be able to pivot quickly.
• See into the future with data.
• Determination and desire to achieve results - takes everything one step further.
• Optimistic and positive.
• Responsive and helpful.
• Accountable, strategic leader.
• Curious and scientific thinking approach.
• Consistent track record for excelling in a fast-paced business environment.
• Strong written, oral, and presentational communication skills.
• Resilience and the ability to overcome challenges to achieve outcomes.
• Highly organized with ability to prioritize tasks and meet deadlines.
• Collaboration skills while working towards a common goal.

Qualifications

• A Bachelor's degree or an equivalent combination of education and successful work experiences (graduate degree preferred).
• 8-10 years experience in data analysis, especially in sales, operations, and / or finance.
• Strong financial acumen.
• Ability to work with all cross-functional teams, build relationships and manage-up.
• Excel mastery.
• Experience with Salesforce a plus.
• Experience with Tableau a plus.
• Ability to work with all cross-functional teams, build relationships and influence broadly.
• Experience / interest in education a plus, but not required.
• Must be able to travel at least 10%.

Pearson provides a flexible work environment for its employees. We believe that the ability to work from anywhere, anytime in work / life balance is a critical part of our culture and employee satisfaction.

In exchange, we require that employees have the appropriate means to work remotely, including adherence to our work at home policies regarding home office setup, including but not limited to privacy of records, technology standards, equipment standards and expectations.

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

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