Description
- High School Diploma or GED
- Strong leadership and organizational skills
- Excellent internal and external customer service
- Excellent verbal, listening, written, and data entry skills
- Knowledge of furniture styles and furniture values; willingness to be trained
- General understanding of trucks, dispatch / trucking departments
- 2+years call center experience, at least 1 year in a supervisory capacity
- Microsoft office computer skills including word, excel and outlook. Customer Relationship Management (CRM) experience a plus
Manager of Call Center Quality and Compliance
Manager of Call Center Quality and Compliance. The Manager of Call Center Quality and Compliance is responsible for the day-to-day management of the Quality Assurance and compliance team. Oversee, track, and trend the secret shopper calls to the Call Center to assess the Customer Service Representat...
Senior Program Manager - Government Healthcare Call Center
A company is looking for a Senior Program Manager for a Government Healthcare Call Center. Key Responsibilities:Lead and supervise a team of healthcare professionals in a call center settingManage the implementation of nurse triage programsEnsure compliance with healthcare regulations and maintain q...
Call Center Operations Manager
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Specialty Access Improvement Team (SAIT) Coordinator (Assistant Coordinating Manager), Call Center
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Call Center Manager
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Call Center Deployment Manager
Work with Engineers, Applied Engineers, Architects, and Project Managers to ensure delivery of desired functionality, requirements, and interoperability of the system of systems. ...
Call Center Operations Manager
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Call Center Manager
Strong leadership and organizational skills.Excellent internal and external customer service.Excellent verbal, listening, written, and data entry skills.Knowledge of furniture styles and furniture values; willingness to be trained.General understanding of trucks, dispatch/trucking departments.Micros...