A company is looking for a Customer Support Engineer responsible for providing technical support to customers using their mobile security solution.
Key ResponsibilitiesUnderstand mobile applications and troubleshoot issues reported by customersMaintain high customer satisfaction and manage risks associated with customer issuesCollaborate with internal teams to address customer issues and gather feedback for product improvementsRequired QualificationsBachelor's degree in computer science, information technology, or a related engineering field5+ years of experience in enterprise software solutions or 1-3 years for junior roles5+ years of experience in customer support roles, preferably in security and mobile device managementHands-on experience with Python, Java, and SQL scriptingExperience in supporting cloud-based web applications and mobile app delivery concepts
Customer Support Engineer
A company is looking for a Customer Support Engineer responsible for providing technical support to customers using their mobile security solution. ...
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Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the insurance needs of the customers in the geographic areas in which you choose ...
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