Community Engagement Manager, Games

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company.

It's why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It's why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination.

And it's why our business strategy centers on making journalism so good that it's worth paying for.

Job Description

The New York Times is looking for a Community Engagement Manager to support its fast-growing and expanding games subscription business.

You will report to the Editorial Director and will execute the strategy to engage with solvers and constructors of our games and puzzles, including the legendary New York Times Crossword, the Spelling Bee and other games.

This role is based in New York City.

Why should you apply?

This is an opportunity to help shape products that people love. The New York Times Crossword is a unique brand, with a 76-year history and regarded as one of the pre-eminent puzzles on the planet.

In the last years, we have expanded our puzzle offering into new games, building on our legacy of creating smart puzzles.

You will work closely with the Editorial Director to identify where to best reach existing and potential audiences and develop a way to communicate with them.

You will work across all our games and Gameplay, our vertical for helping solvers of the crossword and Spelling Bee. We also hope to pioneer new ways to get feedback and puzzle submissions from a diverse audience.

Responsibilities :

• Identify spaces where we should reach potential and existing audiences for our puzzles and help create and execute a strategy.
• Continue to develop our existing social media platforms, such as TikTok.
• Create content developed to engage our puzzle community and audience, such as our Puzzle Personality Quiz.
• Help filter feedback from audiences on social media and comments for potential action items.
• Write and / or produce community forums, such as The Spelling Bee Forum.
• Write and edit social copy.
• Create, execute and moderate audience-building projects.
• Work with the core news audience team, marketing and product to promote big moments for games.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.
• You will report to Editorial Director, Games

Basic Qualifications :

5+ years working with social media, communications, reporting or engagement in a consumer-facing field such as entertainment, media, or games.

Preferred Qualifications :

• Experience building a branded account.
• Highly organized with a keen eye for detail.
• Proficiency with major social media platforms such as TikTok and Instagram.
• Proficiency with social media analytics tools.
• An appreciation for word games and puzzles.
• Basic experience with web production, and basic knowledge of web tools and interfaces.
• Basic knowledge of journalism ethics and standards.

This position is represented by the NewsGuild of NY.

The annual base pay range for this role is between 122,529.16 and 125,000.00.

LI-Hybrid

The New York Times is committed to a diverse and inclusive workforce, one that reflects the varied global community we serve.

Our journalism and the products we build in the service of that journalism greatly benefit from a range of perspectives, which can only come from diversity of all types, across our ranks, at all levels of the organization.

Achieving true diversity and inclusion is the right thing to do. It is also the smart thing for our business. So we strongly encourage women, veterans, people with disabilities, people of color and gender nonconforming candidates to apply.

The New York Times Company is an Equal Opportunity Employer and does not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law.

All applications will receive consideration for employment without regard to legally protected characteristics. The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and / or local laws.

Individuals seeking an accommodation for the application or interview process should email redacted . Emails sent for unrelated issues, such as following up on an application, will not receive a response.

The Company will further consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable "Fair Chance" laws.

The New York Times Company follows the pay transparency and non-discrimination provisions outlined by the United States Office of Federal Contract Compliance Programs.

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