Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands.
We’re looking to hire a Business Analyst (IT) III for a a leading company in the e-commerce sector.
You’ll join the Business Analysis team to collaborate with stakeholders to define business requirements, develop user stories, design and test Salesforce solutions, manage meetings and risks, support users, and document requirements to ensure organizational goals are achieved.
This is a 7-12 months contract opportunity. The role is located in Austin, TX, and is hybrid role with 3 days onsite in office.
Business Analyst (IT) III Responsibilities :
- Work closely with relevant stakeholders to gather, understand and define business requirements
- Understand the structure, policies and operations of an organization to recommend solutions that enable the organization to achieve its goals
- Develop user stories and to-be process flows to support the design and development of our Salesforce solution
- Partner with the Product Manager to translate product roadmap features into well-defined product requirements / user stories
- Work collaboratively with team members to design a solution that will meet business requirements and create user stories
- Collaborate with developers and QA to test and verify that solutions will meet business requirements
- Plan and drive key meetings with stakeholders and experts including requirement sessions, system demos and user acceptance testing
- Participate in prioritization meetings with the SCRUM master and Product Owner
- Manage risks and issues, escalating to senior stakeholders for resolution
- Coach and facilitate champion users across various teams to enhance their success
- Provides ongoing production support, including responding to user issues, collaborating with the technical team to analyze and resolve reported system issues, and communicating the resolution of issues to the departments
- Document use cases, business / system / functional requirements
Business Analyst (IT) III Requirements :
- Excellent interpersonal skills, verbal and written communication in English
- Excellent stakeholder management skills
- Strong organizational skills
- Team player
- Experience of working in an agile environment
- Highly adept to change
- Willingness to learn
- Strong experience with Salesforce CRM (primary Sales Cloud, Experience Cloud)
Perks & Benefits :
- Medical, Dental, and Vision Insurance
- Life Insurance
- 401k Program
- Commuter Benefit
- eLearning
- Education Reimbursement
- Ongoing Training & Development
- To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.
To learn more about this Business Analyst (IT) III opportunity, apply now. Our recruitment team will be in touch, guide you through the interview process, and advocate on your behalf.
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