Talent.com
Manager of Mid-Market Customer Success

Manager of Mid-Market Customer Success

VirtualVocationsElgin, Illinois, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager of Mid-Market Customer Success.

Key Responsibilities

Lead and mentor a team of Mid-Market Customer Success Managers to drive retention and expansion outcomes

Develop scalable processes and playbooks to foster continuous improvement within the team

Collaborate with cross-functional teams to align customer needs and lead business reviews on CS initiatives

Required Qualifications

5+ years of experience in Customer Success, Account Management, or related fields, with at least 1 year in a leadership role

Proven track record of managing a CSM team and achieving retention and growth targets

Strong background in SaaS, eCommerce, or digital marketing with a data-driven approach

Experience with AI-driven Customer Success platforms or automation tools

Ability to leverage data and insights to drive customer outcomes

serp_jobs.job_alerts.create_a_job

Manager Of Customer • Elgin, Illinois, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocationsNaperville, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Success Manager, East.Key Responsibilities : Establish and maintain relationships with key decision makers within assigned accounts Partner with the Acc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Head of Customer Success

Head of Customer Success

VirtualVocationsElgin, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Head of Customer Success to lead the Customer Success team and enhance the customer experience throughout the post-sale lifecycle. Key Responsibilities Manage the Custom...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, Platform Engineering (Connex Switch)- People Leader

Manager, Platform Engineering (Connex Switch)- People Leader

Capital OneRIVERWOODS, Illinois, United States
serp_jobs.job_card.full_time +1
Manager, Platform Engineering (Connex Switch)- People Leader.Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager of Mid-Market Customer Success

Manager of Mid-Market Customer Success

VirtualVocationsAurora, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Manager of Mid-Market Customer Success.Key Responsibilities Lead and mentor a team of Mid-Market Customer Success Managers to drive retention and expansion outcomes De...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Delivery Success Manager

Delivery Success Manager

VirtualVocationsElgin, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Delivery Success Manager who will ensure the quality and successful delivery of services through partner networks. Key Responsibilities Establish and maintain collaborat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

viaPhotonNaperville, IL, US
serp_jobs.job_card.full_time
Photon is seeking an exceptional.Join viaPhoton’s pioneering account management team and contribute to disrupting the fiber solutions supply industry. At viaPhoton, we prioritize customer succ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Director of Customer Success

Director of Customer Success

VirtualVocationsAurora, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Success, West.Key Responsibilities Build, mentor, and lead a high-performing Customer Success team Cultivate strategic partnerships with customers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Sr Customer Success Manager

Sr Customer Success Manager

CDK GlobalUSA, Illinois, Hoffman Estates
serp_jobs.job_card.full_time
CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Director of Client Success Management

Director of Client Success Management

VirtualVocationsNaperville, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Client Success Management who will lead customer engagement and lifecycle management strategies. Key Responsibilities Define and execute a client success str...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Partner Success Manager - IFS Cloud

Partner Success Manager - IFS Cloud

IFSItasca, IL, US
serp_jobs.job_card.full_time
Partner Success Manager - IFS Cloud.IFS is a billion-dollar revenue company with 7000+ employees on all continents.Our leading AI technology is the backbone of our award-winning enterprise software...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Head of Customer Success and Delivery

Head of Customer Success and Delivery

PowerMundelein, IL, US
serp_jobs.job_card.full_time
F9EC; Let's accelerate medical innovation.At Power, we're making clinical trials easy to navigate for all patients.Today, patients look to promising medical research when standard treatment...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Strategic Merchant Success Manager

Strategic Merchant Success Manager

VirtualVocationsNaperville, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Strategic Merchant Success Manager, Enterprise.Key Responsibilities Accountable for quarterly revenue retention targets for enterprise merchants Host strategic busines...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Junior Customer Success Manager

Junior Customer Success Manager

VirtualVocationsElgin, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Junior Customer Success Manager (API).Key Responsibilities Build and maintain strong relationships with key stakeholders as a trusted advisor Understand customer goals...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Success Specialist

Customer Success Specialist

Misumi USASchaumburg, IL, US
serp_jobs.job_card.full_time
We are seeking a technically capable, business-minded Customer Success Specialist who is passionate about engaging with customers on-site to understand their engineering and manufacturing workflows...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

AlbiOak Brook, IL, US
serp_jobs.job_card.full_time
We are a fast-growing SaaS company on a mission to propel the restoration industry forward by empowering restoration contractors with the technology they need to scale and grow their businesses.Rec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Success Account Manager

Customer Success Account Manager

VirtualVocationsElgin, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Strategic Customer Success Account Manager.Key Responsibilities Manage a portfolio of strategic customers focusing on renewal and adoption outcomes Drive growth and pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Service Director

Customer Service Director

Binny's Beverage DepotWonder Lake, IL
serp_jobs.job_card.full_time
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals.They are...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Client Success Manager

Client Success Manager

VirtualVocationsNaperville, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Client Success Manager who has an in-depth understanding of revenue cycle management and experience across multiple care settings. Key Responsibilities Lead client exper...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsElgin, Illinois, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Manager for Mid-Market Accounts, Remote US.Key Responsibilities Engage with existing customers to ensure satisfaction and identify growth opportunities...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Executive Customer Success Manager

Executive Customer Success Manager

PCMI LLCPark Ridge, IL, US
serp_jobs.job_card.full_time
PCMI (Policy Claim Management International) is a fast-growing, leading provider of integrated software for Extended Warranty Management and Finance and Insurance (F&I) administration.We are a ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30