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Dental Receptionist Job Summary
The Dental Receptionist will responsible for providing excellent customer service to patients and visitors as they enter the dental office.
The role includes scheduling appointments, answering phone calls, updating patient records, collecting payments, and filing insurance claims.
The Dental Receptionist must maintain a professional demeanor and provide a warm, welcoming atmosphere for all patients.
Dental Receptionist Duties and Responsibilities
- Greet patients and visitors in a friendly and professional manner
- Schedule appointments and confirm upcoming appointments
- Manage patient records, update information, and file paperwork
- Collect payments for services rendered and file insurance claims
- Answer calls and respond to patient inquiries and provide information as needed
Dental Receptionist Requirements and Qualifications
- High school diploma or equivalent
- Previous experience in a dental office setting preferred
- Excellent customer service and communication skills
- Able to multitask and prioritize tasks in a fast-paced environment
- Prefer Bilingual Spanish
- Dentrix Proficiency
- Back floor / X-ray knowledge
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