Development Operations Coordinator

Job Description

Job Description

POSITION DESCRIPTION

ASK Childhood Cancer Foundation is seeking a full-time (40 hours / week) Development Operations Coordinator to predominately support ASK’s fundraising operations.

The position will report to the Director of Philanthropy and work closely with the Development and Marketing Team. The coordinator will be responsible for key development functions, including database management, donation processing, event logistics, communications, and administrative support.

RESPONSIBILITIES

Data Entry and Donation Processing

• Responsible for the gift entry process. This includes checking mail, copying checks, coding donations, running financial reports, reconciling deposits, etc.
• Manage donor groups and filters for communications.
• File all donation-related paperwork for workplace giving and matching gifts.
• Ensure data integrity by entering and maintaining accurate data in Bloomerang, including gift records, donor information, fundraiser activities, and events.
• Generate invoices for donations as needed
• Maintain a written set of procedures for gift entry and acknowledgment.
• Will serve as a bridge between the Development and Finance teams for all revenue streams, ensuring seamless collaboration and optimized processes.
• Oversees overall management of Bloomerang and Qgiv, including collaboration with internal constituents, to ensure both are used to their highest potential to drive fundraising results.

Donor Relations

• Ensure timely, accurate, and personal acknowledgment of all donor gifts.
• Prepare acknowledgments to family members of memorial and honorary gifts.
• Assist in composing thank you letter templates and customized thank you letters.
• Answer general development phone and email inquiries.

Development / Fundraising Administrative Support

• Support the Development Team in staffing and planning events as needed.
• Provide administrative and operational support to the Director of Philanthropy and the Development Department.
• Organize and maintain Development Google Drive.
• Generate monthly development reports.

EDUCATION, EXPERIENCE & SKILLS

• A bachelor’s degree may be substituted by experience.
• At least two years prior administrative experience, preferably in a fundraising / nonprofit setting.
• Proficiency in modern technology (Google Suites, Canva, Zoom, etc.).
• Prior experience with Bloomerang or other fundraising databases is preferred.
• Ability to prioritize and manage multiple tasks simultaneously.
• Excellent communication skills, especially in writing letters and providing friendly customer service to visitors, callers, and written inquiries.
• Extreme attention to detail and a passion for accuracy with the ability to achieve results.
• Superior organizational skills.
• Ability to successfully manage and execute multiple projects at one time.
• Effective and open communications about needs and goals
• Demonstrated ability to maintain the highest level of confidentiality and handle sensitive information with discretion and integrity
• Self-starter who has the ability to work both independently as well as in a team environment.

This is a full-time (40 hours per week), in-person position. The salary range starts at $50,000. Occasional evening and weekend work is required.

ASK Childhood Cancer Foundation is an equal opportunity employer. It believes attracting and retaining diverse staff is crucial to serving our community and fulfilling our mission.

ASK offers a pleasant, energetic work environment and an engaging, purposeful workplace culture.

To apply, please send a cover letter and resume to [email protected] by October 18, 2024, with the subject line Development Operations Coordinator.

About ASK Childhood Cancer Foundation :

Founded in 1975, ASK Childhood Cancer Foundation (askccf.org) is Virginia’s most comprehensive provider of support services for children with cancer and serious blood disorders as well as their families.

Our mission is to make their life better by providing emotional, social, financial, and educational support.

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