HVAC SERVICE MANAGER
WHY WORK FOR SUMMERS?
All full-time employees are offered an outstanding compensation package with paid holidays, vacations,
health and dental insurance, short- and long-term disability, 401K with company match, AND we are
EMPLOYEE OWNED (Employee Stock Ownership Plan)!
Job Responsibilities :
Manages and develops the HVAC service staff, which includes assisting in hiring, terminating, and
disciplining of employees, scheduling employees, evaluating performance, and directing work
assignments to ensure effective productions
Coordinated activities of the maintenance, service, and indoor air quality departments to effect
operational efficiency; uses system generated and locally produced reports to monitor field
performance and identify areas for improvement
- Resolves customer issues and complaints to ensure customer satisfaction
- Collaborates with the general manager on creating and managing budget
- Generated reports and measures of departmental operations as well as records on all inventory,
tools, and vehicles
- Reviews reports with management
- Instructs crews on proper use of materials and quality workmanship
- Reviews payroll records to ensure that technicians are paid properly
- Communicated with dispatchers to ensure appropriate technicians for types of service
- Evaluates staff to determine training requirements
- Ensures that company vehicles are properly stocked, that defective warranty parts are returned
to the branch and that vehicle standard stock is ordered and replenished as needed
Additional related duties as assigned / needed by branch / general manager
Qualifications / Requirements :
- Must be able to lift and maneuver equipment up to 75 lbs.
- Must be able to crawl, climb, kneel, squat, bend and reach overhead
- Must be able to climb and work on ladders
- Must be able to use hand and power tools
- High school diploma or GED are required
- 3+ years management experience
- A working knowledge of HVAC is required
- Valid driver's license is required
- Strong supervisory experience, communication and computer skills are required
- Ability to work after regular business hours as needed
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