Search jobs > Pomona, CA > Service rep
Position Summary : Provide efficient, accurate, and effective customer focused communication services to enhance our patient's experience.
Pre-register, schedule, cancel and reschedule patient appointments. Responsible for the timely verification of patient medical insurance benefits, insurance eligibility, benefits and pre-authorization / pre-certification / referrals.
Ensures that all account activity is timely and thoroughly documented. Communicate and informs patients on payor requirements to ensure compliance.
Validates that all necessary referrals, pre-certifications and / or authorizations for scheduled services is on file and valid for scheduled procedures.
May perform other duties as assigned.
Job Qualifications : Required High school diploma or equivalent. Minimum of 2 years' experience in a hospital or medical office setting, including registration knowledge.
Knowledge of medical terminology. Utilization of systems : PC, fax, telephone, scanner, copy machine, Microsoft Office and Outlook programs.
Knowledge of CPT and HCPC codes.
Preferred Qualifications Some college courses completed in business communication or data entry. Minimum one (1) year experience with insurance verification in a healthcare setting;
minimum one (1) year experience with scheduling patient appointments. Working knowledge of insurance and billing requirements, county, state & charity aid programs.
Computer literate and knowledge of applications relative to admitting functions.
Salary Range : $21.57-$30.36 hourly. Salary will be commensurate with experience.
PI251324765
Rep, Pre Services
Responsible for the timely verification of patient medical insurance benefits, insurance eligibility, benefits and pre-authorization/ pre-certification/referrals. Validates that all necessary referrals, pre-certifications and/or authorizations for scheduled services is on file and valid for schedule...
Customer Service Center Associate (81.24)
Responds professionally and effectively to all types of customer inquiries and service requests via multiple channels of customer contact and according to Company and regulatory performance standards across all customer service areas. The Customer Service Center Associate is proficient in the use an...
Medical Assistant - Entry Level Training Program
Looking to start a rewarding career in the healthcare industry? Use Dreambound to find a Medical Assistant program that will prepare you for this high-demand, entry-level position. What does a Medical Assistant do?. A medical assistant performs administrative and clinical tasks to support healthcare...
Executive Assistant
Proven experience as an Executive Assistant or similar role, supporting C-level executives. Provide high-level administrative support to executives, including managing calendars, scheduling meetings, and coordinating travel arrangements. Serve as a point of contact between executives and internal/ex...
Executive Assistant
We are seeking an experienced and highly organized Executive Assistant to provide support to a high-profile individual. ...
Bilingual Spanish - Medical Office Receptionist
Medical Office Receptionist - Bilingual Spanish. A Medical Office Receptionist plays a crucial role in managing the front desk operations of a healthcare facility. ...
Executive Legal Assistant
Executive Legal Assistant will provide partners with complex practice coordination and administrative assistance as well as backup support to the firm’s administrative assistant teams. Global top tier law firm seeks a proactive Executive Legal Assistant for its Irvine office. Qualified candidates wi...
Customer Service Representative- Remote
A Data Entry Clerk, is responsible for inputting data and making changes to existing data figures in digital databases. Their duties include inputting data from paper documents into digital spreadsheets, updating order statuses for customers and double-checking their work to make sure they inputted ...
Customer Service Representative
We are seeking a motivated and customer-focused individual to join our team as a Customer Benefits Representative. In this role, you will be responsible for providing outstanding service to our customers, assisting them in understanding and maximizing the benefits they receive from our products/serv...
Customer Service Representative
Client :Radiometer Description/Comment: Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of inquiry and products, and you will be working closely with cus...