Front Office Supervisor - Clearfield

Job Description

Job Description

We're hiring for a Front Office Supervisor at the Tru by Hilton in Clearfield (Hill Air Force Base) . This is a full-time position.

Shifts would vary to include days / night, weekdays and weeknights. 1-2 years of experience is required.

Hilton and the Woodbury Group care about your safety where you work. We comply with Hilton brand standards and have adopted a clean stay environment to ensure the safety of you and our guests.

Benefits (based on hours worked per week)

• Daily Pay - get paid on-demand
• Medical Insurance
• Dental
• Vision
• 401K Employer Match
• Paid Time Off starting on first day
• Free Life and Accident Insurances
• Opportunities for growth and advancement within the Woodbury Group of hotels
• Awesome worldwide hotel discounts (up to 75% off)
• Employee Assistance Program
• Employee Wellness Program

Summary of Duties and Responsibilities / Essential Functions

• Responsible for greeting and serving all guests in a courteous and professional manner; respond to guest complaints and requests in a way that is above guest's satisfaction;
• ensure the safety and security of our guests, associates, and the hotel while providing a welcoming experience; organize, confirm, process, and conduct guest check-ins / check-outs, room reservations, requests, changes, and cancellations;
• secure payment; verify and adjust billing; run AR daily and invoice the necessary accounts; run weekly AR report and review;
• handle daily bank deposits; pay invoices on a weekly basis, reconcile all statements monthly; maintain the cleanliness and neatness of the front desk area;

ensure that all hotel standards and procedures are applied; other duties may vary upon supervisors request.

Minimum Qualifications

• High school diploma or equivalent
• Exceptional customer service and organization skills
• Excellent verbal and written communication skills
• Basic computer skills
• Availability to work a variable work schedule
• Must be to work on time
• Must present self in a professional manner regarding personal dress and grooming
• Ability to sit or stand for extended periods of time
• Ability to lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
29 days ago