Business Operations Specialist

Job Description

Job Description

Company Overview

Pantheon Data (a Kenific Holding company) is a private, small business with offices across the Washington-DC metro area, as well as San Antonio, TX and Tampa, FL.

Originally founded in 2011 we offer a suite of technological solutions for the government and commercial space, powered by our team of expert consultants, engineers, and IT specialists.

We use a creative and agile approach to deliver data-centric solutions at any scale to achieve organizational transformation, transparency, and efficiency.

We have 12+ years of experience serving our clients alongside the decades of expertise our team brings in the commercial, federal, and military space.

DHA Overview

The Defense Health Agency (DHA) is a joint, integrated Combat Support Agency that enables the Army, Navy, and Air Force medical services to provide a medically ready force and a ready medical force to Combatant Commands during peacetime and wartime.

Established to enhance the delivery of integrated, affordable, and high-quality health services, the DHA supports Military Health System (MHS) beneficiaries and drives the integration of clinical and business processes across the MHS.

The agency plays a pivotal role in ensuring military personnel and their families receive comprehensive healthcare, thus maintaining operational readiness and overall force health protection.

Position Overview

Pantheon is seeking several Business Operations Specialists for a major DHA Innovation Program. This role will support a Workstream Lead by ensuring smooth operational execution across the assigned workstream.

This role involves managing business operations, optimizing processes, and providing strategic support to enhance the workstream's efficiency and effectiveness.

The Senior Business Operations Specialist will work closely with the Workstream Lead, Program Manager, and other stakeholders to support the successful delivery of workstream objectives.

Responsibilities

• Report directly to the Workstream Lead and support all business operations within the assigned workstream.
• Develop and implement operational plans to ensure efficient execution of workstream activities.
• Optimize business processes and workflows to enhance workstream performance.
• Manage resources, budgets, and timelines to support workstream goals and objectives.
• Monitor and analyze workstream performance metrics to identify areas for improvement.
• Prepare and present operational reports, updates, and recommendations to the Workstream Lead and other stakeholders.
• Coordinate with cross-functional teams to ensure alignment of operational activities with program goals.
• Support the development and implementation of best practices and process improvements.
• Ensure compliance with relevant standards, policies, and guidelines.
• Provide guidance and support to junior team members within the workstream.
• Foster a collaborative and productive working environment within the workstream team.

Required Skills and Experience

• Bachelor's degree in Business Administration, Operations, Management, or a related field.
• Minimum of 3-5 years of experience in business operations, process optimization, or a related role.
• Proven experience managing business operations in a complex, multi-project environment.
• Strong knowledge of business operations principles, methodologies, and tools.
• Excellent project management and organizational skills.
• Exceptional communication and interpersonal skills.
• Ability to work effectively with cross-functional teams and stakeholders at all levels.
• Proficiency in business operations software and tools (e.g., Microsoft Office, ERP systems).
• Strong analytical and problem-solving skills.

Preferred Skills and Experience

• Experience working within the Department of Defense (DoD) or healthcare industry.
• Certification in business operations or process improvement (e.g., Lean Six Sigma, etc.).
• Familiarity with agile methodologies and the systems development life cycle (SDLC).
• Experience with financial management and budgeting.
• Commitment to continuous professional development and staying current with industry trends.
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Strong problem-solving skills and the ability to think critically.
• Active DoD CAC or Active DoD Clearance.

Clearance Requirements :

U.S. Citizenship with the ability to obtain and maintain a Public Trust

Work Location :

San Antonio, TX -Falls Church, VA -Remote

The Government reserves the right to change where this work will be performed, and light travel may be requested occasionally.

Ideal cities and states with access to Government facilities are : Falls Church, VA, Washington, DC, San Antonio, TX, and Aurora, CO

Compensation

The salary range for this position is $65,000-100,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Benefits Overview

We are always looking for good people! Pantheon Data is committed to providing its employees with competitive salaries and benefits in order to increase employee satisfaction and productivity.

In addition to our benefits, we also offer SmartBenefits through the Washington Metro Area Transportation Authority, where you specify an amount of your pre-tax wages be paid directly to your SmarTrip account.

In some cases, tuition assistance may be available for continuing education expenses and certifications related to their position.

Additional details may be found at https : / / pantheon-data.com / careers /

Pantheon Data is an Equal Employment Opportunity Employer

Pantheon Data is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity and Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

Equal opportunity legal notices can be viewed on the following PDF : Know Your Rights : Workplace Discrimination is Illegal .

You may also view the OFCCP's Pay Transparency Nondiscrimination Provision .

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Talent Team at Recruiting@pantheon -data.

com or by phone (571) 363-4020.

This company uses E-Verify to confirm each employee's work authorization. For more information, click here E-Verify Participation Poster