Resident Services Associate / Concierge

Job Description

Job Description

Description :

Become the Best Part of PMP Management!

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as Resident Services Associate / Concierge, The Century, Los Angeles, CA.

Who We Are

Property Management Professionals LLC. (PMP) is an industry-leading Association management firm providing extraordinary services to common interest developments throughout Southern California, Arizona, Utah and Texas.

PMP delivers a boutique-style level of service only a local management partner can, with the depth and breadth of support and training only seen at much larger management firms.

PMP is one of the fastest growing management firms in each of our respective submarkets, which provides our team members with a unique opportunity to develop and grow their careers.

Our people-centric culture attracts and retains the industry’s top talent and has served as one of our competitive advantages, driving our growth and success over the past decade and a half.

To learn more about PMP and our unique company culture, we invite you to visit our social media platforms below :

Instagram / pmpmanage

facebook / pmpmanage

linkedin / company / pmpmanagement

Who We’re Looking For

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description : This position provides a wide variety of administrative and staff support services. Performs office work directly related to property management and general business operations of the association.

May assist with budget preparation, control of records and reports regarding operation, personnel changes, etc., and emergency service duties.

Duties & Responsibilities :

• Ensures that the telephone is answered properly, and messages are handled courteously, accurately and in a timely manner.
• Provide administrative and clerical support to the General Manager such as reports, letters / correspondence, and forms.
• Prepare binders, spreadsheets, and documentation for monthly Management Council meetings.
• Prepare, code, and research invoices and check requests for payment of services or products related to Executive Office functions.

May include C3 research and / or contacting vendors for additional information regarding past due statements or invoices.

• Receive checks and prepare for signatures depending on account.
• Prepare Delinquency Report for monthly Management Council meeting.
• Prepare and email monthly meeting calendar with dates and times of management, COA and miscellaneous to all The Century employees
• Scan and file monthly financials for COA, Shared and Restaurant.
• Request copies of invoices, checks, and information as necessary.
• Create and update logs computer tech service, copier log and phone tech log.
• Update procedures book as needed.
• Schedule and coordinate monthly on-site employee staff meetings.
• Other duties as assigned.

Required Qualifications :

• 1-3 years hospitality experience
• 3-5 years administrative experience
• Associate’s Degree or Higher Preferred
• Excellent customer service
• Outstanding organizational skills
• Knowledge of Microsoft Offices application

Requirements :